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Westchester Toyota
Yonkers, NY
2,509 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,509 reviews
June 11, 2013
My husband and I had a really great experience in Weschester Toyota. Our salesperson Sylvia was very friendly, knowledgeable and easy going. She listened to our needs and requests and than found us a Weschester Toyota. Our salesperson Sylvia was very friendly, knowledgeable and easy going. She listened to our needs and requests and than found us a perfect car!!!! We are going to recommend Sylvia and Weschester Toyota to everybody we know. More
by terry0506
June 11, 2013
From the moment i stepped into westchester toyota it just felt right. Everyone is super friendly and proffesional. Mr.Cruz was excepional, he informed me about all that i needed to know in regards to my new felt right. Everyone is super friendly and proffesional. Mr.Cruz was excepional, he informed me about all that i needed to know in regards to my new nissan as well as other vehicles available to me. During our test drive he was very pleasant and accomodating.The service was beyond what i expected from start to finish! Thank you all for making me feel like a V.I.P !! I love my new car! More
by Rougelover
June 10, 2013
I purchased 2013 RAV4 From Weschester Toyota and I have great experience with Suraju and Dealership. And I recommend Suraju and Westchester Toyota to My family and friends great experience with Suraju and Dealership. And I recommend Suraju and Westchester Toyota to My family and friends More
by unib1
Employees Worked With
Suraju Murtala
June 08, 2013
I bought two vehicles from this dealership. My first vehicle was a 2013 Fj Cruiser and I had a different sales manager and it was a great expirience. On my second vehicle (2010 Honda Accord) I had a hor vehicle was a 2013 Fj Cruiser and I had a different sales manager and it was a great expirience. On my second vehicle (2010 Honda Accord) I had a horrible expirience with the sales manager David Grin. This sales manager tends to manipulate the interest charge and numbers on the sales contract. He presents the sales with two options, platinum with a lower interest and warranty, and the second basic and a higher interest rate and no warranty. This way he tricked me on my purchase. He advised me that in order to get a lower interest rate I must purchase the platinum option with warranty. So, he showed me some numbers and made me believe that those numbers were the one I was going to get. He stated that the warranty was for three years. He also stated that I was going to get free maintanence for two years and tire protection. So, after I checked the contract he charged me for everything I had mentioned. The warranty was for one year and/or 12K miles, the maintenance was just for one year. David Grin does not like the customers to go over the sales contract, neither like customers to look at the computer's monitor. Also, he is very rude and has a horrible attitude. He likes to rush customers, so customers don't have much time to check the contract. He mocked me with the numbers and when I received the bill I noticed the numbers he showed me at the time of purchase didn't match the one in the bill. He had charged me for everything he said he was going to and added stuff that i didn't ask for, but he will tell you that it is included inyour plan. He makes money with all the extras, as well with the interest rate. He rises the interest rate, so he can make more money. In addition, he does not like being questioned and/or ask questions about the sale. Because of David Grin I had lost the confidence and trust for the dealership, so idon't think I will buy from them again. But if you choose to visit that dealership becareful with that sales manager david Grin. More
by darkerknight7
Employees Worked With
David Grin
May 31, 2013
I want to thank Toyota for giving me a great experience. I can honestly say I'm a proud owner of a toyota Rav4 2013. Everyone (Anson Castillo) (Suraju Murtala) was very helpful and friendly. I wanted to per I can honestly say I'm a proud owner of a toyota Rav4 2013. Everyone (Anson Castillo) (Suraju Murtala) was very helpful and friendly. I wanted to personally thank you guys! Thank you!!! More
by aromero711
Employees Worked With
angela romero
May 30, 2013
I had an amazing experience at Westchester Toyota with Suraju Murtala. He was extremely accommodating and went well out of his way to facilitate me getting my first car that I'm absolutely in love with. I Suraju Murtala. He was extremely accommodating and went well out of his way to facilitate me getting my first car that I'm absolutely in love with. I highly recommend this dealer and salesman! More
by Dmichal1
May 26, 2013
Was warmly greeted as soon as I parked (fair warning: available space is tight and somewhat limited) and walked towards the store. Went with intention to buy a new car with a particular model in mind. Ve available space is tight and somewhat limited) and walked towards the store. Went with intention to buy a new car with a particular model in mind. Very much appreciated that Juan didn't go too much out of his way to sell me more than what I was looking for, and worked quickly to get paperwork done once I decided. The store was packed so the staff was pretty busy, however Juan always stopped by to let us know whats going on so we're not kept wondering where's the holdup. I can't remember the insurance guy, but that experience was pretty seamless as well. I had already priced a quote with my company a few days before so applying it to the new car was quick; within a minute after the call he was able to quote me something with Allstate but my existing policy was already much cheaper. The only thing I would change is that he get an actual office phone, as speaking to my insurance company over his cellphone on speakerphone just screams tacky/cheap. Fabio was also great, he was working way past his lunch hour due to the busier than normal day, but never hesitated to answer our questions on the various plans, itemizing and explaining ALL fees, differences between APR rates (he originally quoted 4.5% or so, but I qualified for 0.9% for the whole 60 month term if I decided not to take Toyota corporate's $500 rebate offer). In all I'd say it took about 4.5 - 5 hours from the time I parked my old car, took a test drive, traded in the old car, did all the paperwork, and drove out with a new car. If funds ever allow again I'd buy from here again so my wife can have her own car. Staff at this dealership are attentive, low stress, helpful and professional. More
by dannyd33
Employees Worked With
Fabio Kola
May 22, 2013
after getting the run around at another toyota dealership i stopped by toyota of westchester and drove off the lot 4 hours later with a brand new highlander with the exact color combo i wanted. the dealershi i stopped by toyota of westchester and drove off the lot 4 hours later with a brand new highlander with the exact color combo i wanted. the dealership did not have the car in stock but Tristan George made a phone call and that easy i drove off the lot the same day... if your tired of getting the run around and dealing with sales reps that don't deliver go see tristan george! More
by eddiem1221
May 20, 2013
When i walked into the dealership, i was not planning on purchasing a vehicle. I just planned on going into the dealership to just go in to the dealership to look at the latest vehicles. the moment i walked purchasing a vehicle. I just planned on going into the dealership to just go in to the dealership to look at the latest vehicles. the moment i walked into the dealership however i was greeted by nothing but smiles, and loaded with so much information about the vehicle, that by the end of the day i just had no choice but to drive my new sienna off the lot. i love my sienna. thank you westchester toyota. More
by amberlow
