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Westchester Toyota
Yonkers, NY
2,563 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,563 reviews
June 21, 2013
I had a fantastic experience at Westchester Toyota! William Ventura greeted me within minutes of my arrival and had me in the exact car I was looking to lease by the end of the day. Each person involve William Ventura greeted me within minutes of my arrival and had me in the exact car I was looking to lease by the end of the day. Each person involved in the process was helpful and friendly and understood my questions and needs. It was the first time I went through the car buying process on my own, and I felt completely comfortable and satisfied. Thank You so much William and the rest of the team at Westchester Toyota! More
by katieny1
June 19, 2013
My husband and I went to Westchester Toyota/Scion to trade in our older model camry for the new 2013. After the initial "argument" over the price between my husband and Suraju, everything went extremel trade in our older model camry for the new 2013. After the initial "argument" over the price between my husband and Suraju, everything went extremely well. Joe, in financing, was very professional too. More
by johnann
Employees Worked With
Joe Kundrat
June 11, 2013
From the moment i stepped into westchester toyota it just felt right. Everyone is super friendly and proffesional. Mr.Cruz was excepional, he informed me about all that i needed to know in regards to my new felt right. Everyone is super friendly and proffesional. Mr.Cruz was excepional, he informed me about all that i needed to know in regards to my new nissan as well as other vehicles available to me. During our test drive he was very pleasant and accomodating.The service was beyond what i expected from start to finish! Thank you all for making me feel like a V.I.P !! I love my new car! More
by Rougelover
June 11, 2013
My husband and I had a really great experience in Weschester Toyota. Our salesperson Sylvia was very friendly, knowledgeable and easy going. She listened to our needs and requests and than found us a Weschester Toyota. Our salesperson Sylvia was very friendly, knowledgeable and easy going. She listened to our needs and requests and than found us a perfect car!!!! We are going to recommend Sylvia and Weschester Toyota to everybody we know. More
by terry0506
June 11, 2013
I purchased my 2013 Sienna from Westchester Toyota/Scion and am very satisfied with greeting and the service that I was presented with by Emilio Cruz. I would definitely recommend this dealership and Mr. Cr and am very satisfied with greeting and the service that I was presented with by Emilio Cruz. I would definitely recommend this dealership and Mr. Cruz as the salesperson. Mr. Cruz was not only friendly and professional; but he was also knowledgeable and helpful regarding my desired vehicle. More
by Lamorena
June 11, 2013
Pedro/Silvija were both extremely professional and supportive of my financial decisions throughout the car-buying experience. They were able to quickly answer my questions as well as afford me the pa supportive of my financial decisions throughout the car-buying experience. They were able to quickly answer my questions as well as afford me the patience to let me make my own decisions. Overall it was a comfortable and rewarding experience. More
by beefclown
Employees Worked With
Pedro Segura
June 10, 2013
I purchased 2013 RAV4 From Weschester Toyota and I have great experience with Suraju and Dealership. And I recommend Suraju and Westchester Toyota to My family and friends great experience with Suraju and Dealership. And I recommend Suraju and Westchester Toyota to My family and friends More
by unib1
Employees Worked With
Suraju Murtala
June 08, 2013
I bought two vehicles from this dealership. My first vehicle was a 2013 Fj Cruiser and I had a different sales manager and it was a great expirience. On my second vehicle (2010 Honda Accord) I had a hor vehicle was a 2013 Fj Cruiser and I had a different sales manager and it was a great expirience. On my second vehicle (2010 Honda Accord) I had a horrible expirience with the sales manager David Grin. This sales manager tends to manipulate the interest charge and numbers on the sales contract. He presents the sales with two options, platinum with a lower interest and warranty, and the second basic and a higher interest rate and no warranty. This way he tricked me on my purchase. He advised me that in order to get a lower interest rate I must purchase the platinum option with warranty. So, he showed me some numbers and made me believe that those numbers were the one I was going to get. He stated that the warranty was for three years. He also stated that I was going to get free maintanence for two years and tire protection. So, after I checked the contract he charged me for everything I had mentioned. The warranty was for one year and/or 12K miles, the maintenance was just for one year. David Grin does not like the customers to go over the sales contract, neither like customers to look at the computer's monitor. Also, he is very rude and has a horrible attitude. He likes to rush customers, so customers don't have much time to check the contract. He mocked me with the numbers and when I received the bill I noticed the numbers he showed me at the time of purchase didn't match the one in the bill. He had charged me for everything he said he was going to and added stuff that i didn't ask for, but he will tell you that it is included inyour plan. He makes money with all the extras, as well with the interest rate. He rises the interest rate, so he can make more money. In addition, he does not like being questioned and/or ask questions about the sale. Because of David Grin I had lost the confidence and trust for the dealership, so idon't think I will buy from them again. But if you choose to visit that dealership becareful with that sales manager david Grin. More
by darkerknight7
Employees Worked With
David Grin
May 31, 2013
I want to thank Toyota for giving me a great experience. I can honestly say I'm a proud owner of a toyota Rav4 2013. Everyone (Anson Castillo) (Suraju Murtala) was very helpful and friendly. I wanted to per I can honestly say I'm a proud owner of a toyota Rav4 2013. Everyone (Anson Castillo) (Suraju Murtala) was very helpful and friendly. I wanted to personally thank you guys! Thank you!!! More
by aromero711
Employees Worked With
angela romero
May 30, 2013
I had an amazing experience at Westchester Toyota with Suraju Murtala. He was extremely accommodating and went well out of his way to facilitate me getting my first car that I'm absolutely in love with. I Suraju Murtala. He was extremely accommodating and went well out of his way to facilitate me getting my first car that I'm absolutely in love with. I highly recommend this dealer and salesman! More
by Dmichal1
