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Westchester Toyota

Yonkers, NY

4.6
2,514 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,514 reviews

December 11, 2012

Hello, I was leary about going to Westchester Toyota, Hello, I was leary about going to Westchester Toyota, because I knew my credit rating was poor. Pedro greeted me with this huge smile on his face a More

by scoleman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pedro Segura
December 06, 2012

I found Ricardo to be very professional, knowledgable and courteous. He definitely tried to help me decide on a Toyota model that would serve my needs. He made all the paperwork simple to understand. The More

by lyndadarlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 06, 2012 -

Westchester Toyota responded

DEAR LYNDADARLENE, WHEN PURCHASING A VEHICLE MOST PEOPLE BELIEVE THIS CAN BE A DIFFICULT PROCESS, AND IN MOST DEALERSHIPS IT CAN BE. THE CUSTOMER SITS AROUND FOR HOURS JUST TRYING TO FIGURE OUT WHAT EXACTLY THEY ARE SIGNING. AT WESTCHESTER TOYOTA WE BELIEVE PURCHASING A VEHICLE SHOULD BE SOMETHING ENJOYABLE. WE MAKE THE BORING PART (SIGNING PAPERWORK) EASY SO THAT OUR CUSTOMERS CAN GET STRAIGHT TO THE FUN PART, WHICH IS DRIVING THEIR BRAND NEW VEHICLE OFF OUR LOT. WE HOPE YOU ARE ENJOYING YOUR NEW VEHICLE. IF THERE IS ANYTHING ELSE THAT WESTCHESTER TOYOTA CAN DO FOR YOU DO NOT BE AFRAID TO ASK. WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!!

December 04, 2012

I had never being treated the way I was treated by Ricardo Paredes and the entire staff from Westchester Toyota. Since the moment I walked in, I noticed their customer service quality and treatment to More

by darkerknight7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2012 -

Westchester Toyota responded

Dear darkerknight7, Thank you for the very kind words. I know Ricardo takes a lot of pride in what he does. Your army green FJ Cruiser is perfectly patriotic in these times. Congratulations on your new Toyota FJ. Westchester Toyota

December 04, 2012

We were very happy with the service we received during our recent visit for a new car at this Toyota dealership. Rick Hall, our salesman, was well informed about the features of the Toyota line of SUVs a More

by Catherine Butler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hall
Dec 05, 2012 -

Westchester Toyota responded

DEAR CATHERINE BUTLER, I AM SO GLAD THAT YOU ENJOYED YOUR EXPERIENCE WITH IN WESTCHESTER TOYOTA.RICK HALL TAKES GREAT PRIDE IN HIS CUSTOMERS. HOPE WE SEE YOU AGAIN! WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!!

December 03, 2012

Mr.Suraju Murtala was conscientious and professional. Because of his guidance in securing my auto refinance application I felt compelled to make sure someone in authority is aware of Mr. Murtala's skills More

by deputydogdtrain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 04, 2012 -

Westchester Toyota responded

DEAR DEPUTYDOGTRAIN, I'M SO GLAD TO HEAR THAT SURAJU WAS ABLE TO PROVIDE YOU WITH THE FABULOUS CUSTOMER SERVICE THAT WESTCHESTER TOYOTA PRIDES THEMSELVES ON. HOPE YOUR ENJOYING YOUR NEW VEHICLE, IF THERE IS ANYTHING ELSE WESTCHESTER TOYOTA COULD DO FOR YOU DO NOT BE AFRAID TO ASK. WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!

December 02, 2012

Nelson has been a friendly, informative and honest associate helping me choose my very first car . His supportive attitude made me very confident on my purchase . He is very helpful and do not hesita More

by hfarmankhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Muñoz
Dec 04, 2012 -

Westchester Toyota responded

DEAR HFARMANKHAN, BUYING YOUR FIRST CAR IS AN EXTREMELY EXCITING JOURNEY.IM SO HAPPY THAT YOU WERE ABLE TO TAKE THAT JOURNEY WITH NELSON, WHO PRIDES HIMSELF ON MAKING SURE HIS CUSTOMERS ARE COMPLETELY SATISFIED FROM THE MOMENT THEY WALK IN ALL THE WAY TO THE MOMENT THEY WALK OUT WITH THEIR BRAND NEW KEYS. GLAD YOU ENJOYED YOUR JOURNEY AND IF THERE IS ANYTHING ELSE WE COULD DO FOR YOU DO NOT BE AFRAID TO ASK.WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!

November 30, 2012

A woman going alone into a car dealership has a certain amount of trepidation. It took about ten seconds for that to fade at Westchester Toyota, as I was taken under the calm and expert wing of Pedro Segu More

by tina hoyt
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Dec 05, 2012 -

Westchester Toyota responded

DEAR TINA HOYT, I AM SO GLAD THAT YOU RECIEVED THE STAR TREATMEANT FROM PEDRO. WESTCHESTER TOYOTA PRIDES OURSELVES ON BEING CHOSEN AS ONE OF THE TOP DEALERS BY WOMAN CERTIFIED. WE WANT EVERYONE TO BE COMPLETELY COMFORTABLE WITH THEIR BIG STEP OF PURCHASING A VEHICLE. WE AT WESTCHESTER TOYOTA HOPE YOU ARE ENJOYING YOUR NEW VEHICLE! WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!!

November 29, 2012

My experience at Westchester Toyota was nothing but over-the-top service. My salesperson Pablo Diaz really was the definition of amazing! He was enthusiastic about his job and had lots of patience bein More

by crosario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Diaz
November 29, 2012

I went to Westchester Toyota to explore my options because the 2010 corolla lease I had was coming to an end. I worked with Pedro Segura who listened to my concerns regarding what I wanted a car for a More

by Carolsduarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Dec 06, 2012 -

Westchester Toyota responded

DEAR CAROLSDUARTE, I AM SO GLAD TO HEAR THAT YOU ENJOYED YOUR EXPERIENCE WITHIN WESTCHESTER TOYOTA PEDRO AND SEGURA ARE KNOWN FOR MAKING THEIR CUSTOMERS FEEL RIGHT AT HOME. HOPE YOU ARE ENJOYING YOUR VEHICLE. WE ARE GLAD YOU DECIDED TO STAY IN THE WESTCHESTER TOYOTA FAMILY!!

November 29, 2012

Mr. Kundid and Mr.Grin are two of the most professional people I have veer encountered. I have purchased and leased many cars through out the years and I was completely amazed with the manner in which this More

by Jtignonsini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grin
Dec 06, 2012 -

Westchester Toyota responded

DEAR JTIGNONSINI, HERE AT WESTCHESTER TOYOTA WE MAKE SURE ALL OF OUR SALEMEN KNOW EXACTLY WHAT THEY ARE TALKING ABOUT, THIS MAKES THE RELATIONSHIP BETWEEN SALESMAN AND CUSTOMER A LOT STRONGER. REMEMBER JUST BECAUSE YOU DROVE THE CAR OFF THE LOT THAT DOESNT MEAN THIS RELATIONSHIP HAS ENDED. IF YOU EVER NEED ANYTHING WESTCHESTER TOYOTAS DOOR IS ALWAYS OPEN.WELCOME TO THE WESTCHESTER TOYOTA FAMILY!!!

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