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Westchester Toyota

Yonkers, NY

4.6
2,505 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,505 reviews

April 18, 2021

Edwardo Pichardo is the best that westchester Toyota have in the sales department. Very attentive, nice to talk too. Answered all my question and I had lots since it was my first time leasing a car. Helped m More

by SosaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwardo Pichardo
Apr 27, 2021 -

Westchester Toyota responded

Happy to hear all of your questions were answered and you were guided throughout your leasing process! Thank you for the kind review and we hope to see you back for your next lease!

April 17, 2021

A year ago I bought a Toyota Corolla from Pedro who has since constantly been in touch with me because I am a senior person and find it hard to take the time to have the car serviced. The car battery died More

by Senior Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Apr 27, 2021 -

Westchester Toyota responded

We are so happy to hear that you had such a great experience and Pedro gave you top-notch service! We are so grateful for your kind review and for choosing Westchester Toyota!

April 13, 2021

Jeremy was very thorough and easy to work with. The check in process was very smooth as was the pickup of the car when service was completed. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Martinez Service Advisor
Apr 14, 2021 -

Westchester Toyota responded

John, thank you for your kind words. We are so happy to hear your check in and pick up process went to smoothly! Thank you for choosing Westchester Toyota!

March 31, 2021

Tuvimos la oportunidad de encontrarnos con el señor Johnny Hernandez al visitar su negocio para la compra de un carro highlander platino, a quien recomendamos por su forma de ser, su profesionalismo y More

by Lourdes Mejia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
Apr 07, 2021 -

Westchester Toyota responded

(Translated by Google) Agradecemos sus amables palabras y reseña positiva de Lourdes. Gracias por la revisión de cinco estrellas.

March 31, 2021

On Thursday, March 25, 2021 I brought my car in for the fuel pump recall. Shortly after I arrived, I was told to go to room number 1 to talk to a Service Advisor. How name was Victor Figueroa. He explaine More

by Richiexx29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Husam Almarji
Apr 07, 2021 -

Westchester Toyota responded

We are so glad to hear that Richard! Thank you for the thoughtful and positive review, we appreciate it!

March 30, 2021

Waited two hours just for a diagnosis on what I already knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. More

by Ugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Westchester Toyota responded

Hi, we're sorry to see you didn't have a great experience with us. We'd like to know where we could have improved. Please call our General Manager Frank Greco at your earliest convenience, 888-224-4595, to see what we can do to alleviate this situation. Thank you and we look forward to your call!

March 30, 2021

I want to thank your salesperson Johnny for having me get my second RAV4 Lease of the year. His sales style, kindness and patience made me get the car I wanted. I give a 10 out of 10 for Johnny !! More

by Faridys Regalado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
Apr 07, 2021 -

Westchester Toyota responded

Thank you for the 5-star review Faridys! We are so glad you had such a great experience!

March 29, 2021

Friendly attitude as soon as I walked in. Explained what I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being More

by Garychimelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Westchester Toyota responded

We appreciate your amazing feedback! We are so glad you had such a great experience, thank you for the 5-star review!

March 28, 2021

This dealership gives you the best deals and service. We recommend them highly. We are very happy with our certified pre owned corolla and how the sales and service department go the extra mile to satisfy t More

by Mindy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Westchester Toyota responded

We are so happy you had such a great experience at Westchester Toyota Mindy! Thank you so much for your kind words and 5-star review!

March 13, 2021

Pedro was very patient and helpful. He explained everything perfectly and I’m satisfied with his customer service and knowledge in the process. I’m glad he helped me out, I went to other dealerships More

by 4lexmendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Mar 15, 2021 -

Westchester Toyota responded

Thank you for the amazing review and recommendation! Our team at Westchester Toyota is glad to hear we were able to provide an amazing experience during your recent visit and we look forward to seeing you again!

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