Westchester Toyota

Angel and Rick where very friendly and knowladgeable about product and fimance options. We will recomend this dealership to ower friends and famaly. Buy the way we love ower new corolla. about product and fimance options. We will recomend this dealership to ower friends and famaly. Buy the way we love ower new corolla. More

Looking to buy a new car, I made an appointment with the manager at Westchester Toyota. Upon entering the showroom, the receptionist had no recollection of my appointment. I was a little confused but I sett manager at Westchester Toyota. Upon entering the showroom, the receptionist had no recollection of my appointment. I was a little confused but I settled for a salesman who took me aside and tried to answer my questions. While I sat in a chair for two and a half hours, the salesman wandered around walking back and forth to the front desk trying to find answers to the information I needed. I finally left after three hours at the dealership feeling uninformed and unimportant. I received an email from the woman with whom I had scheduled my first appointment asking me about my experience and I told her how disappointed I was with the customer service. She asked if I would come in again and told me that it must have been an especially busy day. Willing to give them the benefit of the doubt, I agreed to schedule another appointment. Today I walked into the showroom and there was no one behind the desk. I told a salesman nearby that I had an appointment with the manager and, once again, no one knew about this appointment. He told me that his manager would be with me in a moment. Fifteen minutes later, I was still walking around the showroom alone, surrounded by at least nine salesmen doing little more than chatting with one another and making coffee. I walked by a few of them to see if they would offer some help. Finally I walked to the front desk and told the salesperson that I would now be leaving. I am quite shocked that this business would drop the ball again, especially after my dissatisfaction the first time. I could easily have dismissed my first negative experience had the manager been fully prepared, waiting for my arrival. This was clearly not the case. The level of professionalism and proactivity at this dealership is underwhelming. I would only consider doing business with a dealership that values their customers. Unfortunately for Westchester Toyota, this will not be them. I am sorry that this was my experience and I am sure this will serve as a valuable lesson for the manager and his employees. More

This dealership is very good, people are very helpful and professional. I like working with them (Mina Aziz and his manager Anson castillo) I would def recommend it to other friends. professional. I like working with them (Mina Aziz and his manager Anson castillo) I would def recommend it to other friends. More

This is my second car I purchased from westchester toyota. I returned there to buy a car because of the friendly service I receive when I walk in the door, Sean my sales person gave me his cell phone toyota. I returned there to buy a car because of the friendly service I receive when I walk in the door, Sean my sales person gave me his cell phone number I call him whenever I have a concern about anything to do with the car business. I truly feel like family when I deal with Sean Anson and Fabio More

Usually I never give reviews but I felt I had to in this case. I live in Yonkers and went to 3 different dealerships in the area. I almost bought a car at a previous dealership until I found out that I had case. I live in Yonkers and went to 3 different dealerships in the area. I almost bought a car at a previous dealership until I found out that I had been lied to about the pricing. When I went to Westchester Toyota I felt confident in buying a car there because of the honesty that was given and also the customer service provided was great. My sales guy was Sean Berry, he really took the time with me to go over all the details and made sure I knew everything. I called him once not knowing it was his day off and he still took the time to answer my questions. After I bought the car I even recommended him to my cousin who is now in the process. If you visit this dealership go to Sean! He was very clear in the terms of the car, and I feel like I got a good price. More

WE WENT TO WESTCHESTER TOYOTA RECOMEMDED BY A MUTUAL FRIEND TO LOOK AT THE 2012 CAMRY SE V6 - THIS IS OUR FIRST VISIT TO THIS DEALERSHIP - I SINCERELY WISH YOUR EVALUATION HAD A HIGHER NUMBER THAN FIVE. FRIEND TO LOOK AT THE 2012 CAMRY SE V6 - THIS IS OUR FIRST VISIT TO THIS DEALERSHIP - I SINCERELY WISH YOUR EVALUATION HAD A HIGHER NUMBER THAN FIVE. EVERYONE WAS PROFESSIONAL, FRIENDLY AND ACCOMMODATED US BEYOND OUR EXPECTATIONS. THEY ALL SPENT THEIR VALUABLE TIME WITH US AND WE PUIRCHASED THE 2012 CAMRY SE V6 WITHOUT HESITATION. WE HAVE RECOMMENDED WESTCHESTER TOYOTA TO OUR MANY FRIENDS AND WHEN WE ARE READY TO PURCHASE ANOTHER TOYOTA YOU WILL BE THE FIRST AND ONLY DEALERSHIP WE WILL CONSIDER. THANK YOU AGAIN FOR ALL YOUR COURTESIES. WE WILL DEFINITELY RECOMEND OUR SALESPERSON LUIS OLIVIER AND HIS MANAGER JORGE ORTIZ. More

We enjoyed Nelson immensely. He was amazing and knew his job very well. Was able to understand what we needed, car-wise and price-wise and also extremely friendly and gave a wonderful feeling. We highly job very well. Was able to understand what we needed, car-wise and price-wise and also extremely friendly and gave a wonderful feeling. We highly recommend the dealership and Nelson personally! All the best, Shahar and Elinor Azani More

This is the second time working with William and all I can say is I am nothing but satisfied. I went into Westchester Toyota not expecting to actually drive off with another car. But just like the first t can say is I am nothing but satisfied. I went into Westchester Toyota not expecting to actually drive off with another car. But just like the first time William worked hard to work a great deal for a brand new 2012 Scion tc. I really can not explain how happy I am with the service I receive every time I walk into Westchester Toyota!! More

I walked into this dealership wanting to buy a new Sienna. Nelson, was a new salesman, but extremely knowledgeable, friendly and helpful. After thinking it over for a week, I decided I wanted a cert Sienna. Nelson, was a new salesman, but extremely knowledgeable, friendly and helpful. After thinking it over for a week, I decided I wanted a certified pre-owned Sienna. I was glad when Westchester Toyota had some inventory of these cars, and I spent another few hours with Nelson going over the inventory. He was very patient with me, and struck me as extremely uprights and honest through the whole process. Once I decided to buy, negotiating the price was very simple and painless. Buying my car here was a much more appealing experience than I could have believed. ETA: I am updating my review. When I bought this Certified Used Vehicle, Nelson, the "nice" salesman told me he would put a new battery in the car (because the battery was drained when we went to test drive the car). It is now three months later and the battery is dead! I took the car to the Toyota Service Center and was told that its an old dead battery in the car, and that the salesman probably just swapped one old battery for another one. DO NOT TRUST THESE PEOPLE. More

Very satisfied from beginning to end, Pedro was great in finding a starter car for my son. He showed us all the features that were important to my son and perfectly ilustraded the safety features that the c finding a starter car for my son. He showed us all the features that were important to my son and perfectly ilustraded the safety features that the car had and how they worked together to keep my son safe. The entire process went smoothly including pricing, financing and delivery. More