Westchester Toyota

We had a great experience from this dealership and purchased a 2012 Camry Se at we believe is a very price. Juan greeted us before we even enter the room and immediately showed us the kind of cars we purchased a 2012 Camry Se at we believe is a very price. Juan greeted us before we even enter the room and immediately showed us the kind of cars we were looking for. He was very thorough, answered all our questions and concerns and spoke to his manager to get a new car in our price range. He was very knowledgeable and we didn't feel rushed. This dealership has very high volume and it's easy to see why. They are very professional and we were very pleased with our experience. More

I was just looking around, shopping for The Best deals on a rav4. Lilliam took care of me and my family, heard all my needs and cleared all my concerns and doubts about the rav4. After a while, she decided t a rav4. Lilliam took care of me and my family, heard all my needs and cleared all my concerns and doubts about the rav4. After a while, she decided that according to my needs I should get a rav4 limited. She made sure that she put me in a high end quality rav4, top of the line. Could not be happier w my rav4. Dennis in finance understood also my concerns and questions as far as payments and warranties. Rick was also very attentive. Over all these people made sure to put me in a vehicle that I love. Great Job!! More

my first contact with my sales representative was wonderful. As a first time buyer,he took his time to help me throughtout the buying process; was very straight forward with the price...what triggere wonderful. As a first time buyer,he took his time to help me throughtout the buying process; was very straight forward with the price...what triggered me to close the deal instantly was the question he put forward of what would take for him to sell me the vehile today....i felt very much invovled in every process of the sale ....thank you so much suraju.... More

Great place with a nice selection new and used cars. Suraju was great. Patient and not pushy. He didn't talk on and on about the "selling points" of the cars, but rather he let the cars sell themselve Suraju was great. Patient and not pushy. He didn't talk on and on about the "selling points" of the cars, but rather he let the cars sell themselves, and answered questions and pointed out things as the day went on. I found the 4Runner sitting in the showroom, but didn't look at it at fist. We test drove a Camry, which was my first car, and I realized I had already driven that and wanted a new driving experience. When I shifted gears (sorry puns) from the Camry and started asking questions Suraju didn't even flinch that I had just wasted an hour with the Camry and was thinking about a different car. All in all, Suraju was awesome taking the time to show me the cars, walk through the process of buying the car, and sending me off in a new 4Runner. More

I had brought my new vehicle to the service department to have an alarm installed. After I received my vehicle, I noticed scratches on my new car. I spoke with Glenn and showed him the damage done. He assu have an alarm installed. After I received my vehicle, I noticed scratches on my new car. I spoke with Glenn and showed him the damage done. He assured me I would not incur costs and I was directed to Cara who helped arrange a car rental. My initial experience was negative because the backroom mechanics were not straightforward with the scratches. Glenn, Cara, and Frantz were very professional and sympathetic. I received my car, scratch free. Make sure you do a walk through of your vehicle before driving off. Thanks again Glenn, Cara and Frantz for assessing the matter and taking responsibility. More

I returned a car to Toyota recently and Joan Rivas was the determining factor for my decision to discontinue leasing a new Toyota and in particular, ever using Westchester Toyota again. He was rude, barel the determining factor for my decision to discontinue leasing a new Toyota and in particular, ever using Westchester Toyota again. He was rude, barely said two words to me, he has no personality so I don't know what he is doing in the sales industry. I have dealt with Westchester Toyota for 2 leases and the sales people are very unprofessional (for my last lease, the salesmen could not have been working there more than a year - did not know what "XL" meant when I asked about the trim of a car), they not forthcoming in the overall final price of vehicles (there's always some item they forgot to mention until the day you arrive to sign the contract). The whole atmosphere at Westchester Toyota is unwelcoming and unprofessional - no one takes the time to say anything to you when you are standing there waiting for the receptionist or waiting for a salesman. I saw employees smoking outside the front door of the dealership, people waiting to speak to someone looking frustrated, just not a good sales experience overall. Very disappointed in Westchester Toyota. More

Great, attentive service with no pressure. It was the first time I bought a new car - a big deal for me - and they made me feel very comfortable with the process, taking care of everything - insurance, r first time I bought a new car - a big deal for me - and they made me feel very comfortable with the process, taking care of everything - insurance, registration - and slowly and meticulously going over payment options. More

Westchester Toyota Service Department is by far the best. I recommend this Service department to everyone. The staff is very professional, from the moment you enter and the that you leave. The service a I recommend this Service department to everyone. The staff is very professional, from the moment you enter and the that you leave. The service adviser that you are assigned explains to you what has been found,if anything and what recommendations the car needs. Mr. Casmir has been very helpful and proactive on what is done in the service department. He is very attentive to needs of the customers. The staff seems to interact well with and reflects in the service. The service is great! I bring my vehicle in, it is serviced and I am out at reasonable time. There is also a shuttle service for those that require it. More

I went to Scion of Westchester to look at a Scion TC. Sales associate Pablo was very good at helping find the perfect car and also making it affordable to fit my price range. He was professional and ent Sales associate Pablo was very good at helping find the perfect car and also making it affordable to fit my price range. He was professional and enthusiastic about his job. He was very helpful and made me feel comfortable purchasing my first car. I was very happy with the overall service and I would definitely recommend this dealership! More

We would highly recommend Robert Kundid and Fabio Kola, a great team at Westchester Toyota. Over 39 years, we have purchased 5+ new cars and this by far was our best experience (and least stressful). Our in great team at Westchester Toyota. Over 39 years, we have purchased 5+ new cars and this by far was our best experience (and least stressful). Our initial contact was made online which was promptly followed with a phone call from the dealership. We met with Robert Kundid, a very professional and knowledgeable salesperson who explained about each model we were interested in and available options. He was sensitive to our needs and special circumstances. He was straightforward, courteous and we were impressed by his non-pressure style of dealing with customers. Although we purchased our car at our initial visit, I felt if I had delayed the purchase there would be no "hard sell" or uncomfortable exit. He worked hard to obtain the car we had selected and kept us up to date. Robert made himself available by phone to answer all questions we had. When we arrived to pick up our car, Robert immediately took us to see the car and let us inspect it. He then introduced us to Fabio Kola who worked on our credit application. We were so pleasantly surprised when he offered us a lower interest rate and perks which fit into our budget. He was also professional, courteous and efficient. All forms were explained in detail by Fabio and all questions were answered to our satisfaction. My husband was impressed that when Fabio requested a signature on a form, he gave us ample opportunity to read each one. As we left the building, we were greeted by the sales manager, Anson, who asked if we had any questions, concern, etc. Robert explained all the "bells and whistles" of our new car. We drove away happy and confident in our purchase. We will highly recommend to Robert, Fabio, Anson and Westchester Toyota to all friends and family. More