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Westchester Toyota

Yonkers, NY

4.6
2,563 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,563 reviews

November 12, 2012

I arrived at Westchester Toyota expecting to be overwhelmed with the selection process of purchasing a vehicle. I have had bad experiences with pushy sales people with only the agenda of selling me More

by Cwilliams36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Berry
October 27, 2012

Suraju was very proffesional, courteous, and easy to work with. I told him I did not have a lot of time to work with. Suraju ran all the numbers, and came back with a price in approximately 20 minutes. I w More

by sfogarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2012 -

Westchester Toyota responded

Dear sfogarty, Thank you very much for the kind review. Suraju really puts his effort into making sure his customer are taken care of in a prompt and courteous manner.

October 25, 2012

Worst dealer ever! A so called manager name Worst dealer ever! A so called manager name "David" make a deal with me over the phone. After I went there all the way from NJ, they denied the pric More

by Sifang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Kundrat
Oct 25, 2012 -

Westchester Toyota responded

Dear Sifang, I am very sorry for an inconvenience you have been caused and I would like the opportunity to speak to you either through dealerrater, phon eor e-mail. Please contact me at 914-779-8700 or david.lee@westchestertoyota.com so I may learn more about your experience and improve the quality of service that my store provides.

Nov 12, 2012 -

Westchester Toyota responded

Dear Sifang, After making mulitple attempts to contact you to better understand your problem and address your concerns I am now reaching out publically to hope that you contact us. If there is an issue and I can assist please contact me. Although we cannot resolve every concern we try to address every complaint or concern. David Lee

October 11, 2012

We want to take the opportunity to say thank you. You were the first Toyota dealers who made sense and were very professional. Other previous Toyota dealers we had visited had left us with a sour tas More

by jmmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 11, 2012

Just leased a New 2013 Toyota Corolla LE from Westchester Toyota. The experience was quick and painless. The dealership is what you would expect and know. I had Suraju as my salesman and was happy with our i More

by fgomes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kundrat
October 03, 2012

Suraju was just wonderful! When I arrived, I described what kind of vehicle I sought and explained my payment abilities. We were able to successfully work out a deal that suited us both. Paperwork was p More

by janismcq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 02, 2012

I give my highest recommendation to this dealership, and in particular David Lee and Joan Rivas. I found myself at Westchester Toyota after a poor experience in Manhattan. David and Joan, along with everyon More

by rweel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee
September 24, 2012

I had a lease which was ending with a different Toyota I had a lease which was ending with a different Toyota dealer in Northern Westchester. Due to a recent credit issue,that dealer told me they would n More

by moe311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kundrat
September 10, 2012

There are many qualities that make a successful salesperson. Being polite to customers, being courteous to all, listening to customer's concerns, being knowledgable of the product, and understandin More

by tomgillison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 03, 2012

This is my 3rd new car in the last 6 months!!! I think Suraju was outstanding!!! He was funny and patient and he did what he had to to make the deal happen. He is why I kept going back to this Toyota deal More

by MaryTcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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