Westchester Toyota

Pedro was very helpful, answered all my questions, did not push me into making and quick decisions. He provided excellent service and was very professional. This is my second time leasing with Pedro and not push me into making and quick decisions. He provided excellent service and was very professional. This is my second time leasing with Pedro and all went well. More

I was so lucky to have Cara DeLuca-Irizarry as my Service Rep, she was knowledgeable, professional, kind, true to her word and overall awesome! Rep, she was knowledgeable, professional, kind, true to her word and overall awesome! More

Pedro Segura helped me with excellent leasing deals for 15 years already. He is a great expert and professional as well as a truly nice person. 15 years already. He is a great expert and professional as well as a truly nice person. More

Jay made the process of buying my new toyota great I told him what I wanted and he made it happen with no hesitation if anyone looking to buy a car go see Jay him what I wanted and he made it happen with no hesitation if anyone looking to buy a car go see Jay More

I purchased a RAV4 Prime from Pedro, needed to wait some time for the car to arrive, but it was definitely worth the wait. Pedro provided excellent customer service and was very thorough in explaining the f time for the car to arrive, but it was definitely worth the wait. Pedro provided excellent customer service and was very thorough in explaining the features of our new car. I recommend this dealership and Pedro to anyone looking for a new or used Toyota More

I recently brought my 2012 Sienna in for the 75,000 mile service visit. Cara DeLuca-Irizarry was my service rep. She was personable, professional, warm, thorough, honest and efficient. The repairs were co service visit. Cara DeLuca-Irizarry was my service rep. She was personable, professional, warm, thorough, honest and efficient. The repairs were comprehensive and meticulously done. Cara reviewed the scope of work in detail. In the days since the service, my car runs flawlessly. Since purchasing my vehicle from Westchester Toyota, it has been serviced by them exclusively. Over the past 8 years I have been very satisfied with the quality of the work done. Even when there were challenges, the administration and managerial staff, especially Willie Vesey, were intentional in ensuring that I was a satisfied customer. I highly recommend and appreciate the quality of the service rendered by Cara and the techncians at Westchester Toyota. More

I had originally written a great review but, unfortunately I need to update my review. Everything is great until you are done with your purchase, after that better hope you don’t need any help w unfortunately I need to update my review. Everything is great until you are done with your purchase, after that better hope you don’t need any help with anything because nobody will even remember you! This was my 3rd Toyota & certainly my LAST! More

Thank you again Jay for helping my family and I with our new Rav4 anyone looking to buy a new or used car go see jay new Rav4 anyone looking to buy a new or used car go see jay More

Would like to thank damion, for being the sole reason I purchased a Honda! Worst sales manager ever! Rude, smug and obnoxious! Wouldn’t deal with that loser, even if she were giving cars away for free! Buy purchased a Honda! Worst sales manager ever! Rude, smug and obnoxious! Wouldn’t deal with that loser, even if she were giving cars away for free! Buyers beware, shop elsewhere! More

My mother financed her 2019 RAV4 from this dealership and let’s just say she was not pleased at all. On December 30 she dropped off her car to the service center, throughout the time it being there, there wa let’s just say she was not pleased at all. On December 30 she dropped off her car to the service center, throughout the time it being there, there was never clear explanation or any updates on her vehicle. Finally on January 21,2021 the car was ready for pickup, when she picks up her car after paying she notices what was suppose to be fixed was not and the paint used on the car was completely off! It is very noticeable and unacceptable. This whole experience for my mother has been very stressful and the lack of professionalism and incompetence shows in their work. It is unfortunate that my mother has to endure this and now has to take in the car again because they could not get it right the first time! More