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Westchester Toyota

Yonkers, NY

4.6
2,506 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,506 reviews

August 01, 2010

William Ventura helped us find the right car for us. He explained every question we had without getting aggravated and being super patient and friendly. If he would not have been the way he was we probably More

by cmmcnulty01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ventura and David Grin, David Grin
July 16, 2010

Landers Hall is a phenomenal salesperson, he went above and beyond his duties. My family and I were so pleased with Landers; he was thoughtful, through, and beyond efficient. He anticipated my needs and an More

by NixNaxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landers Hall
July 07, 2010

This is the worst place anyone can go to get a car!! The lack of professionalism that goes on in there is absolutly the worst!! I can't believe the BS that goes on there! They tell you one thing to your fac More

by caramelkiss926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone
Aug 06, 2010 -

Westchester Toyota responded

First let me apologize for the experience you had. It is on rare occasions that we have the problems you stated. To believe that it never happens would be untrue. I strive to make the quality experience better with every feedback that I get. So I would like to thank you for your feedback. I would also like the opportunity to correct any bad experience that you had. I believe that every customer is valuable and that if a problem is brought to light that it should be given the opportunity to correct.

July 07, 2010

I recently visited Westchester Toyota because I was interested in buying my first car. I'm glad I had the opportunity to work with Jose Gonzalez. He was very mindful of my expectations and quite helpfu More

by happycmpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
July 05, 2010

I was looking for a car due to the fact that I had a car accident. When I came into the dealer Mr.Ventura was very patient with my needs, he took the time to walk me through several vehicles. What helped me More

by aliyahmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ventura
July 04, 2010

Exceeding my expectations is an understatement!!! Just OUTSTANDING!!! We all know salesmen at dealership's want your business and don't want you to purchase from anyone else. However, not one time did I More

by ystertoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Batis / Jaime / Ladies in Office / Dennis Clarke, Dennis Clarke
June 19, 2010

I recently called westchester toyota and explained my situation to the salesman William. He knew i needed a truck and he knew my price range. Knowing he didn't have what i needed, he lied just to get me More

by kenny914
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
William
Jul 07, 2010 -

Westchester Toyota responded

After trying to contact you on multiple occasions to assist in explaining or correcting what you believe was a bad experience I must assume that no response is your answer to resolving problems. Unfortunately your credit being a large hinderance in being able to make your deal for you was not a factor for you. We at Westchester Toyota wish you the best in your future endeavors.

June 15, 2010

I had done research online for features and pricing of the Prius I wanted, and used Edmunds.com to solicit bids. I got calls from a number of dealers, and, after an initial confusion concerning the inclu More

by New..Prius..Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Blue, Anson Castillo, Fabio Kola, Fabio Kola
June 08, 2010

We purchased a toyota corolla LE about a month ago. I was a little skeptical of the dealership because of the reviews on other websites, but realized if you work with the right people, you will get the servi More

by robbart7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro , Pedro Segura
June 05, 2010

The staff at Westchester Toyota were incredible. The salesmen were knowledgeable and helpful. The dealership was clean and well stocked. There was a lot of papers to complete but it went smoothly and More

by ykono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Foster, Damion Foster
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