
Westchester Toyota
Yonkers, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,506 reviews
William Ventura helped us find the right car for us. He explained every question we had without getting aggravated and being super patient and friendly. If he would not have been the way he was we probably explained every question we had without getting aggravated and being super patient and friendly. If he would not have been the way he was we probably would have not bought a car at this dealership. More
Landers Hall is a phenomenal salesperson, he went above and beyond his duties. My family and I were so pleased with Landers; he was thoughtful, through, and beyond efficient. He anticipated my needs and an and beyond his duties. My family and I were so pleased with Landers; he was thoughtful, through, and beyond efficient. He anticipated my needs and answered questions before I could express them. I will certainly be an advocate for Westchester Toyota to anyone and everyone who is interested in purchasing a vechile. I am now a loyal and dedicated customer. More
This is the worst place anyone can go to get a car!! The lack of professionalism that goes on in there is absolutly the worst!! I can't believe the BS that goes on there! They tell you one thing to your fac lack of professionalism that goes on in there is absolutly the worst!! I can't believe the BS that goes on there! They tell you one thing to your face and when you turn around it something else! These are people you cannot trust at all!! They only have their best interest at heart and screw what you want and need!! More
I recently visited Westchester Toyota because I was interested in buying my first car. I'm glad I had the opportunity to work with Jose Gonzalez. He was very mindful of my expectations and quite helpfu interested in buying my first car. I'm glad I had the opportunity to work with Jose Gonzalez. He was very mindful of my expectations and quite helpful in getting me exactly what I was looking for. I had nothing to say to the great deal he gave me! All of the employees are very welcoming and professional, and their service to the customers is wonderful. I'm beyond happy with my purchase, and I've already recommended it to a few of my friends. Thanks Westchester Toyota! :) More
I was looking for a car due to the fact that I had a car accident. When I came into the dealer Mr.Ventura was very patient with my needs, he took the time to walk me through several vehicles. What helped me accident. When I came into the dealer Mr.Ventura was very patient with my needs, he took the time to walk me through several vehicles. What helped me the most in making my decision was when he took the time to go over every single feature in the car and their functions. The price that was offered to me was the best around since I had been shopping around for my new car. More
Exceeding my expectations is an understatement!!! Just OUTSTANDING!!! We all know salesmen at dealership's want your business and don't want you to purchase from anyone else. However, not one time did I OUTSTANDING!!! We all know salesmen at dealership's want your business and don't want you to purchase from anyone else. However, not one time did I feel forced or pressured to make the deal with Westchester Toyota. Dealing with Carl Batis on my first visit w/o an appointment, he spent more time with me with any other customer and didn't make the sale that day. But because of his genuine attitude, kindness, professionalism and honesty, I not only knew the moment I left, I would return but I would make sure "Carl" would be the salesman. My experience was just exceptional!! Not in a million years did I think I'd walk out of Westchester Toyota 2-days later with a brand new car. The staff did everything in their power to accommodate me and ensure I received the best price that worked well with my budget; they MADE IT HAPPEN!!!! A personal "thank you" to Jaime and Dennis. I can't express how comfortable they made me feel and they even allowed my 10-year old to enjoy all the cars in the showrooom. He was in dreamland! :-) Thank you so much to the wonderful staff at Westchester Toyota. You made my 1st car purchase a "fabulous" experience. More
I recently called westchester toyota and explained my situation to the salesman William. He knew i needed a truck and he knew my price range. Knowing he didn't have what i needed, he lied just to get me situation to the salesman William. He knew i needed a truck and he knew my price range. Knowing he didn't have what i needed, he lied just to get me in the showroom. I guess William thought he was so great at his job that he could talk me into buying a car when he knew he didn't have a truck that i wanted. Not to mention, the salesman working on a deal next to me was using words like yo and aight to his customer.Do NOT waste your time with this dealership! More
I had done research online for features and pricing of the Prius I wanted, and used Edmunds.com to solicit bids. I got calls from a number of dealers, and, after an initial confusion concerning the inclu the Prius I wanted, and used Edmunds.com to solicit bids. I got calls from a number of dealers, and, after an initial confusion concerning the inclusion of a navigation system in the pricing package, Westchester Toyota matched the lowest bid I had received from another dealer upstate. I was pleasantly surprised to get the car a day ahead of the promised date and was happy with the professionalism of the sales people. (I think I could have picked up the car even a day earlier, if I hadn't had a scheduling conflict.) The car was exactly what I ordered and the whole process went quickly and smoothly. They synchronized the bluetooth with my cell phone, showed me how to set the radio stations, and gave me an overview of the navigation system. I got calls before the pickup, confirming the delivery appointment and 2 follow-up calls in the 2 days after I got the car to make sure I wasn't having any problems. Only one negative to mention about extended service contracts. I was offered one during the paperwork process, and asked for a brochure to read at home. I did not want to buy one on the spot, without reading the details, so I asked the Finance Manager, Mr. Kola for some prices, which he kindly wrote down for me. When I checked online, at the Toyota Finance website, the prices listed were a few hundred dollars cheaper than those offered to me by Mr. Kola. Nothing wrong with that — they've got to make money. But it was a reminder that it still pays to shop around. So check your prices and details before you go. All in all, though, I was very happy with the whole experience and would use them again. More
We purchased a toyota corolla LE about a month ago. I was a little skeptical of the dealership because of the reviews on other websites, but realized if you work with the right people, you will get the servi a little skeptical of the dealership because of the reviews on other websites, but realized if you work with the right people, you will get the service you deserve. I have called back to the salesperson several times, in this case Pedro, and he his very helpful and values his customers. I wish all the Toyota salesmen were as knowledgeable and caring as he was. You have to do your research before you go down to any Dealership. Westchester Toyota had the best deal out of 4 dealerships I visited. I even walked out of Star toyota in Bayside, Queens, because the salesperson was not knowledgeable and was trying to make a quick buck! Thanks Pedro, and I hope you serve every customer like you did in my case. More
The staff at Westchester Toyota were incredible. The salesmen were knowledgeable and helpful. The dealership was clean and well stocked. There was a lot of papers to complete but it went smoothly and salesmen were knowledgeable and helpful. The dealership was clean and well stocked. There was a lot of papers to complete but it went smoothly and quickly. My car was clean and fully loaded. The staff contacted my insurance company and took care of that paperwork as well. More