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Westchester Toyota

Yonkers, NY

4.6
2,502 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,502 reviews

July 21, 2009

I leased a Camry from Westchester Toyota and Was pleasantly surprised with the experience. I made an appoinment for a test drive and upon my visit I test drove two different models and Pedro was kin More

by priscilla123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
July 19, 2009

My experience was a very good one because of the friendliness and patience of the above employees. The entire transaction ran very smoothly. All the information was carefully explained and easy to u More

by cor9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Anson Castillo, Dennis Clarke, Dennis Clarke, Pedro Segura
July 15, 2009

angel diaz was very helpful when i needed to know about the different types of cars that are sutibale for. he was also not pushy when i was trying to pick out a car for me. next time i think of buying a ca More

by danie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Diaz
July 14, 2009

My experience at Westchester Toyota was excellent. We have bought two cars from this dealer and we are very happy with both. The sales representative was very friendly, understanding, and helping. The en More

by BD09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
July 12, 2009

After being in the market for a used SUV for over a month and going to dealerships scattered in the tri-state area, I had started to wonder if I had just been in search of a car, service and value that just More

by ifr15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura and Anson Castillo, Pedro Segura
July 08, 2009

Pedro was great to work with! He listened to our needs, and was thorough in his presentation. When it came to picking up the car, Pedro stayed late to work with some issues we faced. The dealership w More

by cbodkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
June 22, 2009

There was no waiting time. I was provided with a sales person as soon as I walked into the dealership. The sales person assigned to me was very knowledgeable and friendly. Answered all my questions and More

by lawonwheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
June 19, 2009

I leased a car today and worked with PEDRO SEGURA. It was a great experience, as he was always responsive to my calls, had an answer ready (or quickly found out what I asked) and was a pleasure to work with. More

by jishyjosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
June 16, 2009

Ripped me off. Told me I couldn't get a Prius unless I gave a deposit. I gave $2,000 down and waited 9 months for car. Then they told me that the color that I wanted (Barcelona Red/grey interior) didn't More

by pookey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landers Hall and Capi Fernandez
Jun 30, 2009 -

Westchester Toyota responded

After attempting to resolve a concern that the customer had from a purchase not recent but earlier in the year I have found that at this time the customer is having buyer's remorse and every attempt made to offer a resolution has been rejected by the customer. Unfortunately character is determined not by avoiding a problem by rather by how you handle it once it surfaces. Westchester Toyota has a great track record for correcting any unintentional issues.

June 13, 2009

Very friendly and informative salesperson. Great deal, took there time to expalin details to us worked with us in anyway nessecary to get the car we wanted at a price we can afford. Was extremely pleased More

by Bry0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
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