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Westchester Toyota

Yonkers, NY

4.6
2,513 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,513 reviews

March 24, 2018

Great experience on car purchase Geront porja was the best car salesman I have ever met. I’m going to recommend him to all my friend and relatives. He has excellent people skills exce More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George ariapi , Adrian Valerio, Geront Porja
Mar 26, 2018 -

Westchester Toyota responded

Thank you for the great review.

March 24, 2018

Our experience in Westchester Toyota was exceptional. Wilson Balbuena has an exceptional customer service. I will totally recommend him to anybody. Excellent service, very professional and helpful. Good More

by Emily Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Balbuena
Mar 26, 2018 -

Westchester Toyota responded

Thank you for taking the time to write this great review.

March 22, 2018

Amazing customer service I went to service my vehicle I had a great experience with Caroline monegro !! I recommend this service department to everyone !! Go visit her !!! :) More

by Ann2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Monegro
Mar 24, 2018 -

Westchester Toyota responded

Thank you so much for this five star review.

March 18, 2018

Mr. Cancio, made us realized this is the best dealer. Mr. Cancio, is knowledgeable about the car that were interested leasing, we are very satisfied with Mr. Cancio, and we can recommend him with our frie More

by Anthony P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ziggy Cancio
Mar 19, 2018 -

Westchester Toyota responded

Thank you for the great five star review.

March 17, 2018

Excellent service, very attentive!!!!! My friend recommended me to Geront Porja. He was soo excellent, I told another friend who leased and recommended another friend!! Overall great experi More

by SanJac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Aratian (Finance) 5 stars, Adrian Valerio, Geront Porja
Mar 17, 2018 -

Westchester Toyota responded

Thank you for taking the time to write this great review.

March 17, 2018

Nice space and efficient sales staff Ziggy Cancio helped make our first leasing experience very comfortable. He is very patient and goes out of his way to make sure we found the car we wa More

by Pig
Recommend Dealer
Yes
Employees Worked With
Dennis Clarke, Ziggy Cancio
Mar 19, 2018 -

Westchester Toyota responded

Thank you so much for the great review.

March 16, 2018

Got my highlander Went to Westchester toyota looking to get a pre owned SUV got the help of ahmadou he took care of me him and the staff at Westchester Toyota made me f More

by Gandemap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Sanchez, Ahmadou Mbaye, Manny Feliz
Mar 17, 2018 -

Westchester Toyota responded

Thank you for the five star review.

March 16, 2018

Worst experience I ever had with Toyota I was a happy and satisfied Toyota owner since 2007. Until recently when I was unfortunate enough to get stuck on Cross County Pkwy in Yonkers NY on 2 More

by Olga Karpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Vesey
May 03, 2018 -

Westchester Toyota responded

You showed up on a Saturday, we rushed you in and out. Your vehicle wouldn't start because you had a wiring issue caused by rats. Not sure what we could've done any better.

May 04, 2018 -

Olga Karpa responded

Oh My God!!! What about that: If you find a rat on my property I'll pay you additional $1000? Deal? ( I am not even mentioning that my car was never kept on the driveway, only inside of my garage). My property was even treated from ticks and moskitos (in case if you in your next reply will try to put the blame on them). Now I'll break down your answer into smaller pieces and will show how many lies can representative of this dealership use to justify something that can not be justified. First lie: this is the third story I heard from you. The first story was that I reversed polarity on my battery. The second was that the tow truck driver messed something up ( I can not even recall what exactly). Now we put all the blame on rats...Second lie: I did not rushed you, the conversation was that my husband goes to work in the afternoon, and I'll have no one to take me to the dealership to pick up the car (The car was done after my husband went to work, so I had to ask my relatives to give me a ride.) Third lie: the car DID START!!! The issue was that with engine on I was not able to put it in drive mode, even though, the tow truck driver WAS able to. So, now I have my own conclusions about your dealership and about your methods of work with your customers. To be honest with you guys, you do not deserve to represent Toyota brand. You should be kept away from customer service!!!

March 16, 2018

Sales rep review Max is a professional sales representative who demonstrated excellent interpersonal skills at each stages of purchasing my car I would highly rec More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2018 -

Westchester Toyota responded

Thank you for the great review.

March 15, 2018

All Good Everyone at this service center is great. From the time you walk in, till the end always helpful, even when it come down to setting up your Bluetooth More

by mate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Valerio
Mar 15, 2018 -

Westchester Toyota responded

Thank you for the five star review.

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