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Westchester Toyota

Yonkers, NY

4.6
2,507 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,507 reviews

March 06, 2018

Fantastic Customer Service Our experience at the dealership was unparalleled in the car buying experience. Everyone was kind, the selection process was smooth, and they treated More

by Skgrogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Artem Yanevich
Mar 10, 2018 -

Westchester Toyota responded

Thank you so much for the great review.

March 05, 2018

Visit experience This is review is about my experience on Saturday 3/3/18. I have purchased 3 cars in this dealership and love their service every time I go. I always More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Mar 06, 2018 -

Westchester Toyota responded

Thank you for the great review, Shirley.

March 05, 2018

Pedro is Amazing! Pedro Segura was an absolute pleasure. My father had previously dealt with him when getting his vehicle, so my dad had me go there to search for my ne More

by Victoria23
Recommend Dealer
Yes
Employees Worked With
Pedro Segura
Mar 06, 2018 -

Westchester Toyota responded

Thank you so much for the five star review.

March 03, 2018

Great Experience Mr. Arten Yanevich slis the Best, He got me Approved with 24hrs, I'm so Happy and so Excited with my 4 Children! Will recommend to all my friends. More

by Sidia Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grin, Artem Yanevich
Mar 05, 2018 -

Westchester Toyota responded

Thank you, Sidia, for the five star review.

March 03, 2018

Experience with Jay Was a great experience a very helpful person very nice and kindness wish persons like him I can find it often in a shopping experience More

by Guayaka87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessue Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Westchester Toyota responded

Thank you so much for the great review.

February 28, 2018

kjfcjkffjcv nol was a good guy, friendly and very nice. however, i discovered after one month that the company itself charged us money more than they told us they More

by nathir azar
Recommend Dealer
No
Employees Worked With
Nol Ajeti
May 03, 2018 -

Westchester Toyota responded

All options were presented to you at the time of delivery and they were all optional. However, these are all prorated policies based on the use.

February 28, 2018

Best experience ever ! Geront Porja was such a wonderful salesman! He is the fieat salesman that made promises that were always kept ! He got me approved for a vehicle that More

by Crystalr444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geront Porja
Mar 01, 2018 -

Westchester Toyota responded

Thank you, Crystal, for the great review.

February 27, 2018

Unnecessary work Taken advantage of to the tune of $500 for unnecessary work. Ripped off by the service department. They convinced my wife the work was required when More

by Ethan
Price
Recommend Dealer
No
Employees Worked With
Service manager
Mar 26, 2018 -

Westchester Toyota responded

Services are recommended, not required. It is ultimately a customer's decision as to what they want done.

February 26, 2018

Bait + Switch Searched inventory for a Tundra 1794 on their Website. Confirmed it was in stock and made an appointment that day to see it. I was told it just sold a More

by NoTundraMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No going to name employee names, this is a management problem/flaw.
Mar 06, 2018 -

Westchester Toyota responded

Our sincere apology. You're absolutely right. It was an error on our end, unfortunately one of our staff members misread the model code for the truck and it was a SR5, not a 1794. We are a very high volume dealer due to our aggressive pricing and the 1794 model was delivered a couple of days prior to your visit.

February 26, 2018

A breeze With Pablo helping me through a stressful, and very often negative experience, the details of price negotiation and trade in value seemed to breeze by More

by The Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Diaz
Feb 26, 2018 -

Westchester Toyota responded

Thank you for taking time to write this five star review, Sean.

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