Westchester Toyota

Typical Bait and Switch Stay away... far away, very far away. My uncle and I went to this place and negotiated a deal, which included trading in my 2013 Camry Hybrid, on a ve Stay away... far away, very far away. My uncle and I went to this place and negotiated a deal, which included trading in my 2013 Camry Hybrid, on a very attractive deal of a 2016 Camry LE. Attractive because that's when they started pulling the switch. First they asked for a series of requirements for me to be on the loan since my credit score is not great due to rehabilitating student loans. I met all the requirements and given that my current car is financed through Toyota, under my uncle's stellar credit, I thought it would be a much nicer experience than what we have had with other Toyota dealership recently. Not so. I witnessed several red flags. First, on a Labor Day weekend Saturday people came in and out without purchasing a car. Second, the staff does not greet customers. You never see a Finance Manager or Sales Manager talk to you about what they're doing to have us drive out of there in a new car. Here's the real story now. They wanted us to put down 20 percent and finance the car through Toyota Financial Services for a 36-month term because, according to them, on my uncle's credit history it came up that his income was taxi-related. Is it our problem that most Toyotas in the New York area are taxis? We explained that... 1. The car was for me 2. That the current vehicle has been registered under my name as a private passenger car since we go it 3. That Toyota financed the current car at another dealership (1.9 APR for 60 months) and the taxi income was not an issue 4. They could see that my uncle already has a vehicle registered as a taxi (an Accord financed by Honda thanks to his stainless credit history) None of this mattered. At Toyota you're guilty until proven innocent. WE ASKED THEM TO SEND THE LOAN APPLICATION TO THE PRIVATE BANKS (CHASE, CAPITAL ONE, ETC.) FOR A 60-MONTH TERM APPROVAL BUT.... THEY WOULD NOT. Since this dealership is part of Bram Auto Group, I assume their other 20+ dealerships are paying their bills. In reality they don't sell cars. They're good at designing schemes to cheat you out of your hard-earned money. Wasted three days in this odyssey. In the end, we left with a significant dent on the front passenger door of our car. Courtesy of one of the sales consultants who recklessly opened the door of a RAV4 as we drove through their parking lot. NO APOLOGIES.:. Nothing! It has become a journey to buy a Toyota these days unless you're ready to be ripped off. Remember, stay as far away as you can. More

Absolutely wonderful!!!! David Lee made me feel like I was the only customer. He took his time with me and answered all my questions. I did not feel rushed. David Lee made me feel like I was the only customer. He took his time with me and answered all my questions. I did not feel rushed. More

worst ''CERFITED PRE-OWNED'' SCAM ALERT specially their ''certified pre owned'' vehicles if you do go please test drive the car before you buy, make sure you get a copy of the warranty specially their ''certified pre owned'' vehicles if you do go please test drive the car before you buy, make sure you get a copy of the warranty ask to see the car fax first ( they showed me the car fax at the end after all papers were signed) ask if the car has 2 master keys, again i learnt the car only came with one key at the end of the transaction GOOGLE THE VIN NUMBER OF THE CAR YOU GETTING ASK FOR THE 160 POINT CHECK SHEET 2167 Central Park Avenue, Yonkers, NY 10710 worst service department ever, they try to make you think you don't have a warranty and pay out of pocket 75 Vredenburgh Avenue, Yonkers, NY 10704 camry corolla rav4 prius avalon highlander tacoma yaris sienna More

fantastic experience Greeted and treated me with respect throughout the whole process even though I was not able to buy. Also was very helpful on explaining the different Greeted and treated me with respect throughout the whole process even though I was not able to buy. Also was very helpful on explaining the different ways to purchase the vehicle. Totally recommendable to my friends and family. Thanks Julio for all your support. More

Great experience I came into the dealership last minute with my current lease coming to an end in a couple days and no other option on transportation. I came in and wa I came into the dealership last minute with my current lease coming to an end in a couple days and no other option on transportation. I came in and was introduced to Wilson to begin he was very kind and knowledgeable on the product which right of the back impressed me since this would be my first Toyota. He took his time explaining the Rav4 and options for either leasing or buying. I left there with a decision to make and I decided due to the great customer service including Wilson's expertise on the brand and how i never once felt pressured to make a decision. Matter of fact everyone i had contact with there was professional and patient. I decided i was going with the Rav4 last minute i reached out to Wilson and he got the ball rolling right away and i pulled up to the dealership hours later there was my brand new car washed and ready to go. This experience was great and i will recommend this dealer and Wilson to my friends and family looking into Toyota. Thanks for all your efforts Team Westchester Toyota! More

Great experience Raul was very helpful, he answered all of our questions and also helped me trim down my options. Thanks Raul for everything we will be back soon. Raul was very helpful, he answered all of our questions and also helped me trim down my options. Thanks Raul for everything we will be back soon. More

great awesome Great service easy transition to a new car, a very helpful salesperson and friendly staff. i will continue to do business with westchester toyota for Great service easy transition to a new car, a very helpful salesperson and friendly staff. i will continue to do business with westchester toyota for a peaceful experience. More

My manual transmission Max was able to find the car I wanted. A Toyota Yaris 2017 with manual transmission. I love it. He was very polite, helpful and a pleasure to work wit Max was able to find the car I wanted. A Toyota Yaris 2017 with manual transmission. I love it. He was very polite, helpful and a pleasure to work with. Thanks Max. More

Great I came in the service dept and service my VHS with Orlando ., He provided great customer service.., thank you orlando I will return for my next servic I came in the service dept and service my VHS with Orlando ., He provided great customer service.., thank you orlando I will return for my next service More

Great experience none of the hasstle I came into this toyota after shopping around in queens and long island and these guys had the best price possible . Our salesman was Manny Feliz who I came into this toyota after shopping around in queens and long island and these guys had the best price possible . Our salesman was Manny Feliz who was friendly and professional. I am now leasing the Highlander's le plus and couldn't be happier! We highly recommend this dealership, especially Manny as he is honest friendly and hardworking More