Westchester Toyota

Outstanding customer service I would like to say that I had an amazing experience. The customer service was phenomenal. Jay made this experience so smooth and easy, he did not mak I would like to say that I had an amazing experience. The customer service was phenomenal. Jay made this experience so smooth and easy, he did not make me feel like making a sale was his main priority. He answered all my questions and concerns and based on that he came up with the best opinions for me. I have already recommended friends and family. Thanks Jay ! More

POOR SERVICE IN REGARD TO RE-CALL Poor Service in regard to Re-call Service I arrived at the Westchester Toyota Service Center at approximately 6:50 AM and turned my Poor Service in regard to Re-call Service I arrived at the Westchester Toyota Service Center at approximately 6:50 AM and turned my vehicle over to the service department at 7:00 AM. I spoke to Rich Modafferi a few minutes later in regards to the two re-calls on my vehicle. The P/S FRT Air Bag Inflator Campaign and the Spiral Cable replacement Campaign. At this time, I asked Mr. Modafferi how long it would take to get these two re-calls done and he was unable to answer my question and said that there are too many factors on how long it would take. He also stated that he only has two techs that work on these re-calls and sometimes the internet connectivity is slow. I called Mr. Modafferi at approximately 4:26 PM to check if my vehicle was done and he told me that he was going to check on my vehicle now and he will call me back if it’s ready. We decided to drive to the service department since it was getting late and I didn’t want to get the call by 6 pm or later that my car is ready and now I have to rush to get there before 6:45 PM since they stop service at that time. We arrived at approximately 5:20 PM, I walked to Mr. Modafferi’s office and once again he told me that he was going to check on my vehicle and see if it was ready. I received my vehicle back at approximately 5:50 PM… I just can’t believe that it would take almost 11 hours to COMPLETE two re-calls, and they can’t say that they were waiting for the parts because the day before I called and they told me that they had the parts. I am really not happy with the service provided by Westchester Toyota Service Center, AND I WILL NEVER GO BACK TO THIS LOCATION FOR ANYTHING…..POOR POOR SERVICE! More

Good Experience We received great energetic service and a good deal! Sam helped us get the price we wanted and a no hassle experience. I highly recommend Working wit We received great energetic service and a good deal! Sam helped us get the price we wanted and a no hassle experience. I highly recommend Working with Sam at Westchester Toyota. More

My 2017 Rav4 limited Excellent treatment. Excellent experience with my salesperson And my new friend Raul Gomez. Look for him if you are looking for a vehicle. Thanks agai Excellent treatment. Excellent experience with my salesperson And my new friend Raul Gomez. Look for him if you are looking for a vehicle. Thanks again for everything very happy. More

Sales Experience My salesman allan was very helpful, kind and friendly. Allan answered all of my questions, showed me all available options that was available and was My salesman allan was very helpful, kind and friendly. Allan answered all of my questions, showed me all available options that was available and was extremely courteous. More

Wonderful experience Chris was patient knowledgable, and helpful. Very detailed with the car i leased.I drove my car on the same day.Highly recommend him. Thanks chris. Chris was patient knowledgable, and helpful. Very detailed with the car i leased.I drove my car on the same day.Highly recommend him. Thanks chris. More

Sales I had an excellent purchasing experience I would definitely recommend Westchester Toyota They are friendly and will go out of their way to make the c I had an excellent purchasing experience I would definitely recommend Westchester Toyota They are friendly and will go out of their way to make the customer I have purchased two vehicles from them happy Charles More

Buen trabajo La mejor experiencia comprando un vehiculo!! Manny Feliz me hizo el proceso mucho mas facil de lo que pense. Me ayuda a decidirme por una Toyota Highl La mejor experiencia comprando un vehiculo!! Manny Feliz me hizo el proceso mucho mas facil de lo que pense. Me ayuda a decidirme por una Toyota Highlander 2017, no me preciono y tomo su tiempo en explicarme todo el proceso paso a paso. Mi esposa y yo estamos complacidos con el trato y la amabilidad de manny. More

Highlander 2017 Have just put a down payment at another dealership, I wasn't fully convinced Wilson Balbuena guided by great management got me a deal I could not refu Have just put a down payment at another dealership, I wasn't fully convinced Wilson Balbuena guided by great management got me a deal I could not refuse. I explained what I was looking for (in detail) and that is what I received not more, nothing less. More

Can't say enough This has been the best car dealership that I have ever dealt with. From the very first time I walked in all the staff was so nice to deal with. My sal This has been the best car dealership that I have ever dealt with. From the very first time I walked in all the staff was so nice to deal with. My sale mans Robert was a pleasure!!! I would recommend Westchester Toyota over any dealer around! The entire staff is the GREAT! Looking forward to a long relationship with them. More