Westchester Toyota

Fantastic Service (Highlander) I was undecided about what car to buy for my family and my budget. Manny Feliz and John Madera help me find exactly what I need and I was looking for I was undecided about what car to buy for my family and my budget. Manny Feliz and John Madera help me find exactly what I need and I was looking for and for a lower price. Thanks westchester Toyota for the amazing customer service and the patient More

Terrible Used Car Manager Mr. Jody Litchman This is a copy of my email to GM Westchester Toyota on Wednesday 2/22/17: Dear Mr. Lee, My name is Jose David Witt, I was at your Dealership on Frid This is a copy of my email to GM Westchester Toyota on Wednesday 2/22/17: Dear Mr. Lee, My name is Jose David Witt, I was at your Dealership on Friday night 2/17, before President's day Holiday, and spoke to Jody Lichtman, Used Car Manager. • The vehicle in question is: Toyota Highlander 2013, CPO, Asking price: $18,988. o Stock #WU20229 o VIN: 5TDBK3EH3DS273701 Milage: 39,465 He agreed to lower to an all-inclusive price ( Tax, Doc fee, DMV Insp., New tags) of $20,500. But never ask me to place a Deposit to hold the car. I told him that I will need to speak to my wife, and will be contacting him Saturday. I went home. Next morning, I called Jody, and inform him that I was going forward with the deal, but he said "someone had put a Deposit" on the vehicle. He will let me know by Monday if they'll buy the car. The Holiday went by, and he did not returned my calls inquiring about the car, finally he calls me mentioned that the vehicle was sold. And there is no other vehicles available around the mentioned price Mr. Lee, I truly did not believe his statement about the "other people placing a deposit on this vehicle", Jody tried to sell it to the highest bidder during the Holiday weekend, but failed to do it. I have instructed several people to call and inquiry on this vehicle, and yes, they were told, that it was still available, and ready to be shown & test drive. This unethical , unprofessional behavior from you Used car Manager is so detrimental for your business, Jody, refused to sell it to me, just because I did not agree on the price on that Friday night 2/17. He wanted $20,500 and I wanted to settle on $20,000, because I did not have the OK from my boss (Wife). I know you will do the right thing, and re-train your key staff otherwise your business will suffer from unscrupulous people like Mr. Lichtman. P/S. Pedro Segura was great during the test drive. Sincerely, Joe More

A Great car buying experience!!! The whole team at Westchester Toyota were friendly and accommodating. My salesperson Gabriel Quero is a very knowledgeable and helpful professional pe The whole team at Westchester Toyota were friendly and accommodating. My salesperson Gabriel Quero is a very knowledgeable and helpful professional person. Gabriel did a great job of explaining the sales process, helped me choose the right car for what I needed, hooked me up with lunch, and stayed late with me to make sure everything went smooth. I highly recommend him to anyone that is looking for an experienced and genuinely helpful salesperson. I really wasn't a "Toyota guy" but after my experience at Westchester Toyota I'm definitely coming back and I suggest that you do the same. More

Would buy from them again Both our sales man, Vincent Valentine and the business man Pablo Diaz were fantastic. No pressure and went over and above to make us happy customers. Both our sales man, Vincent Valentine and the business man Pablo Diaz were fantastic. No pressure and went over and above to make us happy customers. The whole process was positive and we would definitely use this team in the future for our next Toyota purchase. Thanks guys! More

Easy time obtaining a new lease I had the pleasure of working with Robert to obtain a new lease. He did a great job providing me with my lease options and made the entire experience I had the pleasure of working with Robert to obtain a new lease. He did a great job providing me with my lease options and made the entire experience time efficient. More

Outstanding If I could give 10 stars I would...A huge thank you to Willie Vesey for servicing my car..He was awesome..he kept me informed about my car, gave me a If I could give 10 stars I would...A huge thank you to Willie Vesey for servicing my car..He was awesome..he kept me informed about my car, gave me a great price and even waited for me after closing to pick up..Great customer service..Thank you again Willie!..I will definitely be returning to you for service. More

Good experience My experience good everyone was kind and respectful try to help me to get my car. Had some hiccups with financing but thanks to them it worked out for My experience good everyone was kind and respectful try to help me to get my car. Had some hiccups with financing but thanks to them it worked out for the best now i enjoying my new car More

Fast customer service Me and my mom went to service our vehicle and we work with caroline monegro she was great, and help my mom in all her questions. She is the best and i Me and my mom went to service our vehicle and we work with caroline monegro she was great, and help my mom in all her questions. She is the best and i we will be caoming back soon to work with her! More

The best! I work with Caroline and she was very helpful! I went in for a oil change, I recommend everyone to ask for her. !! Very nice girl I work with Caroline and she was very helpful! I went in for a oil change, I recommend everyone to ask for her. !! Very nice girl More

Review Thanks! Great work with everything, I appreciate the time you gifted us. Great employees. They were vet helpful and made sure I cameout with what I we Thanks! Great work with everything, I appreciate the time you gifted us. Great employees. They were vet helpful and made sure I cameout with what I went in looking for. More