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Westchester Toyota
Yonkers, NY
2,505 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,505 reviews
November 05, 2016
Experience with Jay We had an awesome experience. Fast and super friendly service buying out our lease. Found my next new car too!! Totally worth the drive from NJ!! We had an awesome experience. Fast and super friendly service buying out our lease. Found my next new car too!! Totally worth the drive from NJ!! More
by Hollythecat
Employees Worked With
November 04, 2016
Hector Alvarez & Mr. Casimir are Toyota's Best! Service representative Hector Alvarez is a great, knowledgeable, informative consultant and every time I schedule service for my vehicle, I make sure Service representative Hector Alvarez is a great, knowledgeable, informative consultant and every time I schedule service for my vehicle, I make sure it's with Mr. Alvarez. More
by JAMAAL Anderson
November 03, 2016
Good service I had the pleasure to work with Caroline .. she was very pleasant and excellent service thank you I will recommend this service dept to my family and I had the pleasure to work with Caroline .. she was very pleasant and excellent service thank you I will recommend this service dept to my family and friends More
by Phillipsa
Employees Worked With
Caroline Monegro
October 28, 2016
horrible dealer with no ethics stay away from this dealer is what I can say.. I had a very bad experience with them. it all started when I went to their showroom on October 22nd 201 stay away from this dealer is what I can say.. I had a very bad experience with them. it all started when I went to their showroom on October 22nd 2016 to book a 2017 Toyota camy SE. I had a deal with them and the salesperson( damion) was nice to sell me the car for the good price and i had also paid the advance of 1800dollars the same day . i was told i would get the car delivered on Oct 26th. the day has come and was very much excited to get my car, only to find that i was kept waiting for more than 2 hours and was told that they cannot give me the car. the worst part is the manager ( DAVID LEE ) didn't even give me a reason . he says he has no explanation to give and asks me to leave telling that i would get my deposit back after 3 days to my credit card by which i initially paid... i had very good opinion on Toyota, but by the way they dealt with the situation shows how unethical their staff is . Hope Toyota sees this review and they make sure this never happens to anyone again ..... More
by nagesh
Employees Worked With
David Lee
October 26, 2016
Great Dealership Exceptional Dealership! I would definitely recommend. Thank u Fabio and Jesus! Everything went smoothly from start to finish. The dealership is alwa Exceptional Dealership! I would definitely recommend. Thank u Fabio and Jesus! Everything went smoothly from start to finish. The dealership is always neat and clean. This is my second Rav 4! More
by Avery0824
Employees Worked With
Fabio Kola, Jesus Suarez
October 24, 2016
Medina9 I have a 2013 highlander I have a great service rep robert garcia he understands me and my vehicle I would never take my vehicle elsewere robert has m I have a 2013 highlander I have a great service rep robert garcia he understands me and my vehicle I would never take my vehicle elsewere robert has many years in the service he really is the best there is More
by Medinahigh
Employees Worked With
Roberto Garcia
October 24, 2016
SATISFACTION GUARANTEED Hi my name is Ransford Fraser, I resides in Elmsford ,Westchester, New York. On Monday ,10/24/2016 I took my 2013 Toyota Venza to be serviced as the s Hi my name is Ransford Fraser, I resides in Elmsford ,Westchester, New York. On Monday ,10/24/2016 I took my 2013 Toyota Venza to be serviced as the service light come on. my appointment was schedule for 8 am that morning. on completion of the formality I was assigned Robert Garcia as service consultant. To my surprise Robert pointed out to me that I need transmission service ,front and rear lube service and oil ,lube and filter change......He asked me if this was my first service appoint with this vehicle and I pointed out to him that I had just purchase this vehicle in late May and was told at the dealership that oil and filter ,transmission brakes, new tires and a 21 point inspection was done ,all that would happened is that in October service would be needed as it relates to the sticker on the windscreen..I was so upset and angry for being lied to ,and seeing the frustration I was experiencing , he immediately spoke to me in a calm tone of voice and said we know that you are a previous customer and loyal customer I will present your case to my manager to see how we can assist you. To my surprise he reture and said that you do not have to pay any money today we will take care of you needs.i almost fell out my seat. This was a super surprise as no one has ever done anything like this for me. I AM NOW A TOYOTA CUSTOMER FOR LIFE ASWELL AS MY ENTIRE FAMILY.. Service THANKS A MILLION Robert. was prompt and 100% satisfied. I wanted to hug him but being a professional he simply states ,that the service we here at Toyota offer. More
by shallow44
Employees Worked With
ROBERT GARCIA, Roberto Garcia
October 23, 2016
Great job and Great deal ! Wow..have been leasing RAVs for 12 years...this is by far the BEST place for deals and quality sales..Staff was friendly, bright, and patient !!! Wow..have been leasing RAVs for 12 years...this is by far the BEST place for deals and quality sales..Staff was friendly, bright, and patient !!! More
by Sal
Employees Worked With
Gabriel Quero
October 22, 2016
Keeping my car! Came into westchester Toyota and was instantly greeted by Baher. This is my second time dealing with this dealership and my experience once again was Came into westchester Toyota and was instantly greeted by Baher. This is my second time dealing with this dealership and my experience once again was great. Baher made the progress run very smoothly and I was out in no time. Thank you!! More
by Jackie22
Employees Worked With
Baher Abumalouh
October 22, 2016
Rav4XLE Got a call from the dealership to remind me that my lease was coming to an end. Met with Baher once I got there and he laid out my options for me. Let Got a call from the dealership to remind me that my lease was coming to an end. Met with Baher once I got there and he laid out my options for me. Let me know it was in my best interest to buy my car out of my lease because it's 2013 with only 15,000 miles. The process was very quick and I was out in no time. Thanks Baher! More
by BZarelli
Employees Worked With
Baher Abumalouh
