Westgate Kia of Wake Forest

Billy, the salesman, was so helpful! I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. I went in there knowing my budget and they worked with me to get my dream car! Everyone was helpful and so nice. I would recommend them to anyone. More

New sale . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses int . The only issue was length of time when someone is paying out cash. Zac was very helpful in searching what seem to no longer be on the lot verses internet inventory for the lot. More

Not very happy Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place b Waited for a very long time and was told the noise my car was making was nothing. Not it’s makimg worse sound and I have to take it to another place because they can’t diagnose it. And on top of that I had to pay a diagnostic fee that NoONE mentioned. Dena was not very helpful but the tech was nice juT didn’t know much. Very unsatisfactory More

I was very please I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased I was satisfied with service sales and management they treated me with great services and they filled my car with gas I was really pleased More

Happy with the car, slightly disappointed with the deal Billy did a great job with sale and highly recommend coming in to see him! I went in after communicating with online sales manager and knew what car Billy did a great job with sale and highly recommend coming in to see him! I went in after communicating with online sales manager and knew what car I wanted. I was advised to make my best deal. The online sales manager had provided a $500 coupon to put on top of any deal I made, no questions asked. That is exactly what I did and when they revised the deal they only gave $300 off as it was stated I was already getting an exceptional deal and that could cause salesman and sales manager to get in trouble. I did not set the rules of engagement and felt I was a bit misled. I agreed to take the deal because I wanted the vehicle and had told my daughter already I was purchasing. I also had to make all of the insurance arrangements with my insurance company to make sure the car was insured. I have bought numerous cars and that was the 1st time I had to make those arrangements on my own. More

Unprofessional Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan Went in a few weeks to see why my car was making a weird noise when idling, and then they told me they do a diagnosise test, and it was the motor fan well a few days later I scheduled an appointment and went in and sat for two hours and they tell me they can’t fix it Bc of a black plastic piece under my car needs to be fixed first... dk why they didn’t tell me this to begin with alot of wasting time!! More

Very helpful and fair Zac at Westgate KIA was very helpful and provided a very fair deal for my purchase. I would highly recommend Westgate KIA over the other area dealers Zac at Westgate KIA was very helpful and provided a very fair deal for my purchase. I would highly recommend Westgate KIA over the other area dealerships. More

Great service Love the service dept, particularly the professionalism of Gonzalo! He is always quick to greet me, asses my needs, and gets the work done right and h Love the service dept, particularly the professionalism of Gonzalo! He is always quick to greet me, asses my needs, and gets the work done right and has me on my way in no time. Very appreciative of the level of service from him and the team! More

Great Experience, Low Pressure Great buying experience without any high pressure sales tactic. I recommend anyone shopping for a car in the Wake Forest area to check here furst Great buying experience without any high pressure sales tactic. I recommend anyone shopping for a car in the Wake Forest area to check here furst More

State of the art customer service I was able to get exactly what I want, the staff was very helpful and friendly!!! I'd recommend anyone to come get their next car from there!!!! I was able to get exactly what I want, the staff was very helpful and friendly!!! I'd recommend anyone to come get their next car from there!!!! More