Westgate Kia of Wake Forest

Kind of Whatever -Watched service associates have a conversation for 10 minutes when I could see that the car was ready. -Set an appointment for just an oil change - -Watched service associates have a conversation for 10 minutes when I could see that the car was ready. -Set an appointment for just an oil change - another customer came in after had small repairs done and left before car was ready -used to receive a summary on how everything was looking with the car ( ex: tire tread %, filter report) and didn't this time Guess the new ownership doesn't emphasize providing quality service. More

New car buyer I would highly recommend anyone looking for a new to car to come to Westgate Kia! They were amazing, very friendly, family like environment. They made I would highly recommend anyone looking for a new to car to come to Westgate Kia! They were amazing, very friendly, family like environment. They made buying a car extremely easy, almost too easy—haha. Anyway, the whole experience was top notch. Zac, my salesmen, answered every question that I had. He went above and beyond and delivered on the things he said. He made buying the car experience that much more enjoyable. My overall experience with Westgate and Zac was perfect! More

Happy with my purchase I like this dealership because staff are not too pushy on site, give room to make decision, willing to answer any questions, and retain honesty. There I like this dealership because staff are not too pushy on site, give room to make decision, willing to answer any questions, and retain honesty. There are varieties of inventory. Price is quite fair as they state. I didn’t have a good experience with a dealership who pushed sales by giving false promise in writing and changed their words when I went back there. Although I understand dealership needs to make a business, buying car is a big decision for consumer. I was very glad that I didn’t give that dealership the business. I’ll tell people in my circle not to go there. Also it is interesting that each location offers something different in term of package. For example, one location charges a few hundred dollars for oil change. This location offers lifetime oil change free of charge as long as you meet the requirements. Do your research!! After sale service at this place is pretty good as well. I’ll consider this location next time I buy Kia car. Lastly I’d recommend the website to be more current in term of promotion or conditions. More

Awesome dealership, awesome people Don’t go to any other dealership, go to Westgate Kia. Less hassle, and the price is what you want. This is our 2nd time buying a car from them and sti Don’t go to any other dealership, go to Westgate Kia. Less hassle, and the price is what you want. This is our 2nd time buying a car from them and still not disappointed. Will not go anywhere else. More

AMAZING Everybody was awesome and so welcoming! Made the whole process so nice and so stress-free. I was glad to work with a awesome team like Westgate Kia. Everybody was awesome and so welcoming! Made the whole process so nice and so stress-free. I was glad to work with a awesome team like Westgate Kia. More

Work performed as stated.. Friendly staff...greeted me immediately. Was told car would ready in 2 hours and they delivered. Love the shuttle guy Bill...he was friendly and pers Friendly staff...greeted me immediately. Was told car would ready in 2 hours and they delivered. Love the shuttle guy Bill...he was friendly and personable. More

Good personal care Staff took care of my car service needs in a timely manner in a very professional and caring way. Deana especially, she let me know what was going on Staff took care of my car service needs in a timely manner in a very professional and caring way. Deana especially, she let me know what was going on with my car and what was needed, made sure I knew they could take fix what was wrong and the cost before proceeding. More

No Appt. Recall Part taken care right away No appointment. I just pulled up service person came out to greet me. Reviewed my recall paper and had my car out within one hour! Polite and very ef No appointment. I just pulled up service person came out to greet me. Reviewed my recall paper and had my car out within one hour! Polite and very efficient ! More

Listened to me Everyone I dealt with was courteous. I would give a shout out to Billy for making sure I got in the right car at the right price. Everyone I dealt with was courteous. I would give a shout out to Billy for making sure I got in the right car at the right price. More

Outstanding Service Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my Everyone was friendly and helpful. Derek was very confident and knowledgeable. The waiting room was very comfortable as well. I will come again get my car serviced. More