
Westlie Ford
Washougal, WA
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Special Order Jerry ordered the exact Mustang GT I wanted with only options I wanted to have and nothing extra when he could not find what I was looking for within Jerry ordered the exact Mustang GT I wanted with only options I wanted to have and nothing extra when he could not find what I was looking for within the dealer network. Jerry was very easy to work with and kept me constantly updated from the time the order was placed, through production and up until the vehicle arrived. Pricing was fair and upfront. The paperwork part was mostly taken care of when I arrived and there were no surprises at all. Very happy with the car and how I was treated by Jerry and his team. More
Excellent Car Buying Experience I purchased a ford transit van with a great deal from Westlie Ford for my church. It was an excellent car buying experience. Jerry, the sales manager I purchased a ford transit van with a great deal from Westlie Ford for my church. It was an excellent car buying experience. Jerry, the sales manager was very helpful from start to finish and everything was easy and straightforward. I definitely recommend Westlie Ford! More
Marie is awesome to work with. She goes the extra mile Marie is awesome and goes the extra mile for her customers. Westlie Ford provides good old fashion service at a good price. We will be back Marie is awesome and goes the extra mile for her customers. Westlie Ford provides good old fashion service at a good price. We will be back More
Customer Service After the Sale is Nonexistent When I bought my car, of course I was excited and gave great reviews however service after the sale is nonexistent. I purchased a brand new Explorer t When I bought my car, of course I was excited and gave great reviews however service after the sale is nonexistent. I purchased a brand new Explorer that had to be brought up from California. On the way the windshield was broken. According to Ford the trim on each side are not made to be re-attached and after one flew off and the other was loose I learned that Weslie Ford doesn't do their own servicing on windshields. Tthe person who did should have replaced those trim pieces. I inquired about getting them replaced and was passed to different people in the service department who passed me on to my salesperson, Keith Baese. I have been trying to get answers for 3 months but he won't tell me who did the work and he won't make any calls to the person who did change the windshield. His excuse is that he hasn't seen "the glass guy in 6 weeks." I'm tired of having duct tape on my new car and wind whistling through the sides. I cannot recommend this company to anyone. I bought a brand new car but I now realize any warranty is only as good as the dealership and the salesperson. More
Westlie service is great I've been going to Westlie Ford to service my cars for years and I always receive great, honest, friendly service. I prefer buying Ford cars and truck I've been going to Westlie Ford to service my cars for years and I always receive great, honest, friendly service. I prefer buying Ford cars and trucks because Westlie is nearby, service I can trust and count on. Marie is usually my service rep and she rocks! More
Service Department Your Service Department is always there to give me exceptional service!! I can always count on William and Marie to remember me and my truck and they Your Service Department is always there to give me exceptional service!! I can always count on William and Marie to remember me and my truck and they always make sure when I have an oil change they let me know if some other service is needed in the future. Everyone is always friendly and I am confident in my vehicle because Westlie Ford is there to take care of my truck. More
Great service Thank you for being on time and getting my Truck back to me promptly after it's regular scheduled service. See you at the next 5000 mile service. Thank you for being on time and getting my Truck back to me promptly after it's regular scheduled service. See you at the next 5000 mile service. More
Great Service I have been coming to Westlie Ford for many years. The service I have received on my Ford Focus has been top notch. The service department is friend I have been coming to Westlie Ford for many years. The service I have received on my Ford Focus has been top notch. The service department is friendly and fast. More
Internet car shopping I resquested a price quote on a new vehicle on a Sunday evening. I received the price quote that same evening and was contacted by phone the next day. I resquested a price quote on a new vehicle on a Sunday evening. I received the price quote that same evening and was contacted by phone the next day. Due to scheduling issues, I needed to wait three days before I could visit the dealership. The salesman was in contact with me daily providing answers to my questions. When I arrived at the dealership, the vehicle was already parked in the front of the dealership. Jerry, the salesman, answered a few more questions then offered me the keys for a teat drive. He stayed at the dealership so my wife and I could talk freely as we tested the vehicle. Purchased the vehicle the same day. This is my second, but won’t be my last purchase from Westlie Ford. More
GREAT I HAVE PURCHASED 2 VEHICLES FROM WESTLIE FORD OVER THE YEARS AND I WOULDN'T GO ANYWHERE ELSE. THERE SERVICE DEPARTMENT IS TOP NOTCH AND THE PEOPLE THA I HAVE PURCHASED 2 VEHICLES FROM WESTLIE FORD OVER THE YEARS AND I WOULDN'T GO ANYWHERE ELSE. THERE SERVICE DEPARTMENT IS TOP NOTCH AND THE PEOPLE THAT WORK THERE ARE VERY PROFESSIONAL AND FRIENDLY. WHEN THEY CERTIFY A USED CAR YOU CAN BE ASSURED YOU'LL GET YOUR MONEY'S WORTH. More