
Westlie Ford
Washougal, WA
Filter Reviews by Keyword
By Type
Showing 433 reviews
They can’t torque lug nuts evenly or to the manufacturer specifications. We had to use a breaker bar on one and some were under torqued. It took them over six hours to change two tires and do a recall repla specifications. We had to use a breaker bar on one and some were under torqued. It took them over six hours to change two tires and do a recall replacement. Friendly service staff though. More
From beginning to end, the entire staff at Westlie For made me feel like a valued customer. They answered all my questions & helped me make infodecisions on buying my new truck.Trevor Jollie was exception made me feel like a valued customer. They answered all my questions & helped me make infodecisions on buying my new truck.Trevor Jollie was exceptional!!! I will be bringing my truck back to them for service or anything else I might need from the dealer. Exceptional customer service! Way to go Westlie!!! More
They always try to get me in quickly and offer any specials they might have. They will work to diagnose the problem, and their rates are generally reasonable. specials they might have. They will work to diagnose the problem, and their rates are generally reasonable. More
I was charged the diagnostic fee of $101. 41 . I was not told about this fee before they did the diagnostic and they charged me anyways. Not happy about that! 41 . I was not told about this fee before they did the diagnostic and they charged me anyways. Not happy about that! More
Keys were supposed to be in truck for after hours pickup and were not. One employee was left and stayed even calling in someone from service department to help find the keys. Appreciate the help but used up and were not. One employee was left and stayed even calling in someone from service department to help find the keys. Appreciate the help but used up alot of time trying to find them. More
Everyone was courteous and friendly. Oz met me on the lot and listened to what I was looking for and my purchasing parameters. This was my fifth brand new Ford truck. It was the best bu Oz met me on the lot and listened to what I was looking for and my purchasing parameters. This was my fifth brand new Ford truck. It was the best buying experience o have ever had. More