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Weston Buick GMC
Gresham, OR
38 Reviews
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Showing 38 reviews
March 16, 2024
Their service department is terrible. They do not answer their phones and prefer you to schedule an appointment online and select what service that needs to be done on your vehicle. You s They do not answer their phones and prefer you to schedule an appointment online and select what service that needs to be done on your vehicle. You schedule the appointment for a Saturday and arrive early to be told in a sarcastic, racist manner that they don’t perform services on Saturdays. “Oh well you the one who scheduled it.” Who says that to a customer who spends their hard working money on one of your vehicles that’s still under warranty, to be totally dismissed and his disrespectful customer service. Weston, is this the type of employees you guys hire and stand by in your service department?! Please fix it! This behavior is unacceptable! More
by anitastap
Employees Worked With
Service Department , Weston Buick GMC Admin
Helpful March 01, 2024
Their service department is terrible. They do not answer their phone EVER and do not return voice mails. I had a diagnostic done for repairs on my Denali and since then NO ONE will return They do not answer their phone EVER and do not return voice mails. I had a diagnostic done for repairs on my Denali and since then NO ONE will return my call. More
by Chelsea Schroeder
Employees Worked With
Jade
February 16, 2023
Great people who actually care and understand the word service. I bought my truck from a different dealer who couldn't fix my warranty problem. Brought it to Weston to get it fixed. So far, so good. I wil service. I bought my truck from a different dealer who couldn't fix my warranty problem. Brought it to Weston to get it fixed. So far, so good. I will always buy my trucks from Weston from now on. More
by jkrconstruction
Employees Worked With
Weston Buick GMC Admin
August 04, 2022
Andy … We appreciate you! Thank you so much for your friendliness and kindness. Andy helped my parents with the entire process of purchasing their 2022 Sierra SLT. He was able Thank you so much for your friendliness and kindness. Andy helped my parents with the entire process of purchasing their 2022 Sierra SLT. He was able to answer all the questions they had and even offered my husband and I for his help even though the truck we were looking for wasn’t available at his GMC location. We will definitely return in the near future! GMC needs more employees like Andy! More
by linares.diana21
Employees Worked With
Andy , Weston Buick GMC Admin
August 01, 2022
How long do you have to wait to be helped at this establishment?!? Made a 3:30 appointment for an oil change. Arrived at 3:25. Four (4) different service desks were manned. Waited 10 minutes and establishment?!? Made a 3:30 appointment for an oil change. Arrived at 3:25. Four (4) different service desks were manned. Waited 10 minutes and no one even made eye contact with me. Finally went up to one of the desks and told them to cancel the appointment. Will never go back to that dealership again for anything! More
by Nancy
Employees Worked With
Weston Buick GMC Admin
April 29, 2022
I have been taking my vehicles to Weston for service since brand new. I have always been treated with the utmost respect and professionalism by all of the service team. Gary is my main service writer since brand new. I have always been treated with the utmost respect and professionalism by all of the service team. Gary is my main service writer and is always on top of things. When not available, Brian fills in with the same level of courtesy. I can trust the team at Weston GMC to get a complete and honest job done without taking me to the cleaners. If you need service on your GM products, this is the place too go. If your looking to buy, Clayton Hype is the guy to go to as he is not pushy or over bearing and will not leave you with that feeling you find at other dealerships. I've been a happy customer for 20 years! The whole dealership allows for me to bring my two pups in while I wait for my vehicle to be serviced. Oh and I can't forget the awesome ladies in the cashiers office! They are the most important members of the service team and always are professional and great to work with. More
by jm1923
Employees Worked With
Weston Buick GMC Admin
July 16, 2021
We just bought a class C Motor home from the dealership. We called Scott Borges, Product Specialist about the unit, we drove from Astoria and it was exactly as he described. After a through inspection and d We called Scott Borges, Product Specialist about the unit, we drove from Astoria and it was exactly as he described. After a through inspection and driving it we made the deal and bought the coach. Scott, after the sale, arranged to have additional equipment installed for us at a RV service center. Finance Specialist, Gyrone Williams arranged an excellent rate for us. Mr. Jan Weston himself stopped by to talk to us to make sure we were happy with the process. We are very pleased with all involved in our experience. Sincerely, Tony and Sue Buzzard, More
by tsbuzzard
Employees Worked With
Weston Buick GMC Admin
July 11, 2021
Logan Clark helped me get a reliable car that fit my budget. She was amazing to work with and even entertained my kids while I signed the papers! Mike in finance too was so friendly and helpful and exp budget. She was amazing to work with and even entertained my kids while I signed the papers! Mike in finance too was so friendly and helpful and explained all of the details. Great customer service! More
by ggrooms
Employees Worked With
Lori, Mike, Weston Buick GMC Admin
