Westshore Mazda

Stay away from this dealership. They are liars and manipulators. FI Manager Abdula lied and stated they won't accept checks from outside financing besides their in-house financing. They are liars and manipulators. FI Manager Abdula lied and stated they won't accept checks from outside financing besides their in-house financing. Next, he lies about how you are required to add the Westshore Advantage warranty and extended warranties to get in-house financing. This dealership uses deceptive tactics to make sales so their pockets are bigger from commissions. If they tell you this, PLEASE WALK OUT THAT DOOR. Other dealerships don't operate like this and Unfortunately, I fell for it. Being a Healthcare worker, I was disgusted by how Abdul and the others at the dealership took advantage of me with their lies. I put my trust in Mark(sales) and I decided to trust the FI manager. I have filed my complaints with the state and BBB. They should be corrected because businesses should not be able to operate like this. I can only imagine the number of people they lied to. Single moms, young adults, elderly, etc. The owners, Morgan Auto Group, have yet to respond to my complaint. More

Carlos was amazing, as always! This is my second time purchasing from Westshore Mazda and my second time with Carlos as my salesperson. He is professional, courteous, honest and so This is my second time purchasing from Westshore Mazda and my second time with Carlos as my salesperson. He is professional, courteous, honest and so helpful. He didn’t rush us but the process was fairly quick and smooth! I won’t be going anywhere else for my future automobile service and purchase needs! Westshore Mazda and Carlos have a client for life!! Thank you again!! 💜 More

Big bait and switch, poor attention to detail. Lied about the lease deal from beginning, couldn’t even put new vehicle in the correct persons name .never again. Lied about the lease deal from beginning, couldn’t even put new vehicle in the correct persons name .never again. More

Enjoyed the experience. Our saleperson was friendly and knowledgeable. Purchase the car we had ben looking for and we love it. Our saleperson was friendly and knowledgeable. Purchase the car we had ben looking for and we love it. More

Salesperson did not disclose that our purchased car had only one key fob. Price of another fob was $400 at a Nissan dealer. Did offer a price of $175 with their key service but never supplied the informa only one key fob. Price of another fob was $400 at a Nissan dealer. Did offer a price of $175 with their key service but never supplied the information. Also discovered on arriving home that car had a missing rear windshield wiper. Salesperson never called us back to help us acquire a new key. I would beware of this dealership. More

I responded to an add for a used 2020 Toyota Sienna. I tried to purchase the vehicle at the advertised price and Westshore Mazda tried to add $3,000.00 in additional expenses. Very disappointed in thei I tried to purchase the vehicle at the advertised price and Westshore Mazda tried to add $3,000.00 in additional expenses. Very disappointed in their deceptive advertising. They got me in their dealership and wouldn't sell at their advertised price! The salesperson told me they were "into the vehicle for more than the advertised price". Buyers beware! These people are not honest!! More

I bought a 2015 Nissan Sentra in April I told Jonathan the agent what I had to put down on it so they worked out the number and gave me the car come to find out the car had problems after driving it for a the agent what I had to put down on it so they worked out the number and gave me the car come to find out the car had problems after driving it for an hour it had a lost of power I took it back and they said nothing was wrong as I drove home that day I was doing the same thing so I turned around and drove back to them they said it was a sensor so they changed it the next day the car had the same problem so I called them back up and told them they said bring the car in as I'm driving to westshore Mazda the sales rep calls me and tells me me I need more money on my down payment now I had the car for 3 weeks and they call me up again and say that I need to put more money down I told him I didn't have it and they told me to bring the car back so I brought the car back I jumped on a bus and went to the Nissan dealer over on Hillsborough and bought a better car for the same down payment that I was putting on this Nissan I don't know what kind of scam they got going on but the sale person called me up while I was in the Nissan dealership and said they felt bad that I had to give the car back and that the bank was waving the down payment and if I wanted the car I could come back and get it I don't know what type of business they're doing there but it's horrible thank God I don't have to deal with shady people anymore More

Dealer was very deceptive basically bait and switch, told me via text the car would only be full MSRP which was fine with me and they also told me they do not do "market adjustments" so I wasted my time and me via text the car would only be full MSRP which was fine with me and they also told me they do not do "market adjustments" so I wasted my time and went to purchase a RF Club but they refused to sell it to me unless I bought a $2,200 extended warranty, buyer beware... More

I just had our first complimentary oil change (We leased an 2021, Miata MX-5 RF) at 5000 miles. Service advisor "Patrick" , got us our on-time, appointment, while "Roberto" the Mazda Tech, did the oil chan an 2021, Miata MX-5 RF) at 5000 miles. Service advisor "Patrick" , got us our on-time, appointment, while "Roberto" the Mazda Tech, did the oil change and MADE A WALK-AROUND and UNDER CAR SAFETY VIDEO inspection during the process! They send it to your i-phone, waaaay cool ! Everyone working at Westshore Mazda is enthusiastic and in a good mood. While I waited for my MX-5's oil change in the showroom, the Floor Salesmen were "cheering" the arrival of MORE new Mazdas to sell, on a transport Semi-truck that was pulling into the dealership. That's a really good business atmosphere for customers to see. I'll keep coming back to Westshore Mazda, because of that type of attitude and customer care. Good stuff ! More

60 years old and first pleasant car buying experience ever, even price negotiations. Carlos good at his job. Will recommend to friends and relatives ever, even price negotiations. Carlos good at his job. Will recommend to friends and relatives More