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Westside Lexus

Houston, TX

4.8
7,861 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,861 reviews

January 16, 2014

Andrew provided outstanding customer service! He was able to get a reduction in the cost of replacing a failed motor in one of the seat controls. It would have been difficult for me to replace the part witho More

by jcaryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 11, 2014

I've been a Lexus customer for years and I still think Westside offers the best service anywhere! Everyone is slways very friendly and efficient. Thanks guys! More

by BHillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, and when he was at lunch David Palmer helped too!
January 10, 2014

Andrew Nagler goes out of his way to provide quality customer service and timely results for his clients. His attitude and approach to placing the customer first is unique and continues to be the sole r More

by tradom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 09, 2014

Making the appointment online made it very easy. The service advisors were all very helpful, since my service advisor was busy when I arrived. My car was ready as promised. More

by susanbass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Kelley
January 09, 2014

Repeat customer. Sales and service departments brought us back. Quality vehicle with superior workmanship. Shopped all competitors and the smooth, quiet ride of the RX 350 was by far the best. More

by Slbrew30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parrish and Mike Shafer
January 08, 2014

I always enjoy the great customer service at Westside. They are always pleasant and very helpful. The atmosphere is nice and relaxing. I have never received better service at any other shop. More

by cobbslexus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Reardon
January 07, 2014

Took car in for oil change and inspection. Andrew was polite and took care of the job. Didn't have my proof of insurance which thought was going to be a problem but was able to have my insurance company More

by carolshollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagel
January 06, 2014

I have been a Lexus owner for about 10 years now, and can't imagine not owning one. Not only the quality of the vehicle, but the service is the best I've ever experienced and keeps me coming back year a More

by TamiHead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hollis (the best!)
January 04, 2014

The salesperson answered any question we could think of and made us feel comfortable with our purchase. We will recommend Westside Lexus to any one. More

by qmixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Ho
January 04, 2014

This was for uninsured collision repair. The final cost was $275 below the estimated cost. The work was completed on schedule and the staff were very friendly. I also enjoyed a cup of hot chocolate while I More

by jwivie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Hernandez
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