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Westside Lexus
Houston, TX
8,175 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,175 reviews
August 24, 2026
Great easy process picking up our new vehicle, We also appreciated the great overview of the vehicle. Thanks John appreciated the great overview of the vehicle. Thanks John More
by ristro
Verified CustomerEmployees Worked With
August 23, 2026
Professional, efficient and welcoming. Danny was quick to find me just the car I wanted and patiently worked with me to answer all questions I had. Danny was quick to find me just the car I wanted and patiently worked with me to answer all questions I had. More
by bettfitness23
August 23, 2026
Great experience all around! Have zero complaints about anything. Tim Easterling did a great job helping us buy our first Lexus. Have zero complaints about anything. Tim Easterling did a great job helping us buy our first Lexus. More
by lindsey.mathison
Employees Worked With
August 23, 2026
Great dealership and sales rep Shannon George. At the conclusion of my purchase, Offers to insure windshield and wheels & tires were discussed and added. Also got great carplay help! Great experie At the conclusion of my purchase, Offers to insure windshield and wheels & tires were discussed and added. Also got great carplay help! Great experience! More
by SCULPTORSHELLEY
Employees Worked With
August 23, 2026
Can't remember my sales agents name, however, the review with my wife and I about how various functions work in the car was a 5 minute discussion and given at his desk which was a screen showing various doc with my wife and I about how various functions work in the car was a 5 minute discussion and given at his desk which was a screen showing various documents, that I needed to sign..Two months later we're still struggling with how things work or what certain things mean like "adaptive cruise", etc. We were provided with a flash drive which we're told would answer all our questions, but the first several pages were sales documents. I guess this is what you can expect when you buy a new car. More
by THPWHITE
Employees Worked With
Unknown
August 23, 2026
It was a rushed deal but it was at the time what I wanted. Great car and the salesman did his job at convincing me to make the purchase. Overpriced yes but a great car. wanted. Great car and the salesman did his job at convincing me to make the purchase. Overpriced yes but a great car. More
by kellylasha
August 22, 2026
Chung Lee was very helpful and good knowledge about Lexus cars. She helped us for a good car. Registration of car was received after 6 weeks. cars. She helped us for a good car. Registration of car was received after 6 weeks. More
by hchoi1
August 19, 2026
Joey made the process fun and easy - he did an amazing job before, during and after the process and has followed up multiple times offering assistance if I have questions. He is now my go to sales person job before, during and after the process and has followed up multiple times offering assistance if I have questions. He is now my go to sales person for my next Lexus. More
by rhawkins6
Employees Worked With
August 19, 2026
MJ has always been our go-to person when it comes to cars, and every experience with her has been nothing but positive. We’ve followed her from dealership to dealership because we know she genuinely car cars, and every experience with her has been nothing but positive. We’ve followed her from dealership to dealership because we know she genuinely cares about her customers and always goes above and beyond to help. She has a gift for finding us those hidden gems—true diamonds in the rough—and we appreciate her dedication, honesty, and continued support more than we can say. Thank you for always taking care of us, MJ! We truly appreciate you. ❤️ Until our next car adventure! 🚗✨ More
by DA
Employees Worked With
August 18, 2026
It has been a pleasure dealing with Westside Lexus. Great service and staff. They go above and beyond with their customer service team and their sales team. Very honest and helpful! Great service and staff. They go above and beyond with their customer service team and their sales team. Very honest and helpful! More
by DONNADRABEK
