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Westside Lexus

Houston, TX

4.9
6,337 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,337 reviews

May 04, 2024

Westside Lexus is how all car dealerships should be run. Very friendly and professional people. They make buying a vehicle painless and seamless. More

by EFREEMANPM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Upscale facility, friendly staff and great service. The process was smooth although could have been slightly faster. More

by xkarika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

We appreciate your feedback! It's great to know that you enjoyed our facility and service at Westside Lexus. We'll take note of your comment about the process speed for future improvements. Thanks again!

May 03, 2024

Very Nice location, clean bright and tight. The Dealership appeared up to date. It appeared to be well lite,(although I was there in the daytime. Nice large car lot. More

by grodriguez110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

We're glad to know you enjoyed our location and facilities at Westside Lexus. We strive to maintain a clean, well-lit environment for all of our guests. Thanks for your positive feedback!

May 03, 2024

Alec provided exceptional customer service. He explained evert details pertaining my new automobile and customer care. More

by vgravier2309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Jessica was outstanding from the welcome handshake to the "enjoy your new Lexus". She was attentive to my wife's telling on the new vehicle details. Was prompt to show her on the lot options and accurately s More

by JORGES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

My experience was very good. Rick was very nice and patient with me and a pleasure to work with. More

by shantel.young1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

The team at Westside Lexus loves seeing great reviews! Thank you, Shantel!

May 02, 2024

Alec was very courtesy, polite and patience with explaining every detail in my new car purchase. More

by vgravier2309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

We love to hear Alec delivered a 5-star Westside Lexus experience. Thanks for taking the time to share your feedback!

May 02, 2024

I found the dealership very cordial and easy to deal with…. Both Lauren Goldman and Gary Cohen were exceptionally kind… More

by PLF5110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Westside Lexus responded

We're so glad to know that you found our dealership easy to work with and appreciated the kindness of Lauren and Gary. Thanks for choosing Westside Lexus!

May 01, 2024

Everyone from service to sales to finance is knowledgeable and a pleasure to deal with. More

by SANLYN18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Westside Lexus responded

The pleasure is all ours, Sanlyn! Thank you for sharing this praise for our entire team at Westside Lexus!

April 30, 2024

My experience was GREAT! She made us feel very comfortable and didn’t give up on getting us a great deal! More

by Hellen Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Westside Lexus responded

Hellen, we're delighted to know you had a great experience at Westside Lexus! Our team is always here to make sure our customers get the best deals. Thanks for sharing your feedback with us!

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