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Westside Lexus
Houston, TX
6,610 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,610 reviews
Verified Customer
October 15, 2024
Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resolve the issue and proceed with the lease agreement. More
by Dr.Main
October 15, 2024
Thank you for your outstanding help and cooperation in securing my car. Your professionalism, efficiency, and dedication made the entire process smooth and enjoyable. Much appreciated! securing my car. Your professionalism, efficiency, and dedication made the entire process smooth and enjoyable. Much appreciated! More
by Qusay Alrawi
October 15, 2024
I was very pleased with the Westside Lexus and met John Loving who was very plite to introduce me to the various model and help in selection of car. Jone did an excellent work! Loving who was very plite to introduce me to the various model and help in selection of car. Jone did an excellent work! More
by gyehml
October 11, 2024
Brooke Malia and Westside Lexus made the car buying experience quick and easy. They were very fair on the price for our trade and the new RX. We were very pleased with the service provided and will r experience quick and easy. They were very fair on the price for our trade and the new RX. We were very pleased with the service provided and will refer our friends and family. More
by SMALIA0
October 11, 2024
Jim Fikaris was outstanding in every way! Helpful patient knowledgable etc. Great customer service and will definately return Helpful patient knowledgable etc. Great customer service and will definately return More
by jeff_sorenson
Employees Worked With
October 10, 2024
Great customer service from start to finish! !! Brooke Malia, was very professional and helpful in every step of my process. The financial support was truly amazing. Your staff at Westside is top !! Brooke Malia, was very professional and helpful in every step of my process. The financial support was truly amazing. Your staff at Westside is top notch!!! More
by FROSTIEYANCEY
Employees Worked With
October 10, 2024
Always very professional and interested in our needs. We have leased numerous vehicles over the years! Alex is the best!! We have leased numerous vehicles over the years! Alex is the best!! More
by gwilley894
Employees Worked With
October 10, 2024
Mr. Doug was wonderful, and Sterling in finance. I had such a wonderful experience that definitely changed my car buying experience in general. such a wonderful experience that definitely changed my car buying experience in general. More
by cmen16
October 10, 2024
Mary Margaret is exceptional. I buy at this dealership because of her service. The person who explained the car to us was excellent as well. I buy at this dealership because of her service. The person who explained the car to us was excellent as well. More
by doug. stewart0
Employees Worked With
