Westside Lexus

Mary Margaret has sold me a Lexus not once but twice. David Palmer has always taken great care of my car when service was needed. I am a 100% satisfied Lexus owner. David Palmer has always taken great care of my car when service was needed. I am a 100% satisfied Lexus owner. More

We had been to the dealership in the past and were not at all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles fro all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles from and they told us that Mary Margaret were their sales person and they were very happy with her. We made contact and were treated very well and we purchased our new Lexus from Mary Margaret and your team of people to help us with our new vehicle. It is been a delight to work with your team. Thank all of the team that helped us with our new purchase. It is a great vehicle and we are enjoying our New RX350. More

Wait time for my State Inspection was 30 minutes, as promised. Comfortable waiting area with Wi Fi is perfect, got some work done, enjoyed a decent cup of coffee. promised. Comfortable waiting area with Wi Fi is perfect, got some work done, enjoyed a decent cup of coffee. More

The people at Westside Lexus are really friendly, they will actually work with you and not pressure you with BS. Would love to come back in the future. will actually work with you and not pressure you with BS. Would love to come back in the future. More

Going to Westside Lexus Service Center is one of the best experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to detail and customer comfort during the stay is outstanding. The waiting area is well stocked with current reading material and Wi-Fi so you can get some productive work done while waiting. The free soft drink and coffee bar is a nice touch, and every single employee is friendly and asks what they can do to make your stay pleasant. I believe the service level is the best of any dealership I have ever encountered and it is a major factor in my decision to keep driving my Lexus. More

Great experience after coming back so many years later. Just what I remembered from the last time. Keep up the excellent work and customer service! Just what I remembered from the last time. Keep up the excellent work and customer service! More

Absolutely outstanding service. Laura made sure I understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the techni understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the technicians understood exactly what I wanted done and she followed up to make sure everything I asked for was accomplished in a timely and cost efficient manner. She also demonstrates a very professional and friendly demeanor. More

Customer service and quality of work is superb. Friendliness is excellent with some staff, just passable with others, with Chris falling into the former. I don't have a comparison of a wholly synt Friendliness is excellent with some staff, just passable with others, with Chris falling into the former. I don't have a comparison of a wholly synthetic oil change as a frame of reference, but the price tag of $99 -- which was what I was told after inquiring what the free oil change would have typically cost -- seems outrageous. In hindsight, other work we have had done on another, older vehicle at Lexus Westside was also steeply overpriced in comparison with Christian Brothers, another locally respected service shop. The overall value rating of 4 is directly related to the price. More

I can't say enough for the pleasant experience in leasing my car. Alex was very patient, kind and professional. Kevin was very helpful also. leasing my car. Alex was very patient, kind and professional. Kevin was very helpful also. More

This is my 5th or 6th purchase of a Lexus from this dealership and the quality of service has always been first class. I have purchased most of the cars from Mary Margaret . dealership and the quality of service has always been first class. I have purchased most of the cars from Mary Margaret . More