Westside Lexus

She was extremely efficient and courteous. I have used her in a previous Lexis purchase and was impressed. Also, I had good service with my previous car. her in a previous Lexis purchase and was impressed. Also, I had good service with my previous car. More

Technology issues were solved by Miss Emily Cook and financial service manager Mr. Paul Rocket and sales man Mr. Carl Gordon and westside lexus were extremely considerate of people like me who is ignora financial service manager Mr. Paul Rocket and sales man Mr. Carl Gordon and westside lexus were extremely considerate of people like me who is ignorant and has no computer technology knowledge. Thanks . Nayana Y. Mehta More

Josh always takes care of me. He is friendly, accommodating, and helpful in every way. West side Lexus in Houston always gives great service to their customers! accommodating, and helpful in every way. West side Lexus in Houston always gives great service to their customers! More

Prioritized importance of what needed to be done right now. Contacted me as soon as my car was ready. Met with me afterwards to discuss next check & when. now. Contacted me as soon as my car was ready. Met with me afterwards to discuss next check & when. More

I have always been welcomed by the front employees of the service area when I enter the service area. the service representative, David Palmer, has been very helpful and friendly. People complete the work in service area when I enter the service area. the service representative, David Palmer, has been very helpful and friendly. People complete the work in the time estimate they give or even earlier. I have had pleasant experience every time I visited the service center. The technician who worked on my ES350 (2011) was Daniel Jaya ( I think). If you have a requirement to get at least one technician's name in this review, then ask your people to PRINT their name on the card they leave in the car when they service it. More

It's the best service in town of any dealership around! Always excellent! It has the most efficient system of providing superior service to their customers. Highly recommend! around! Always excellent! It has the most efficient system of providing superior service to their customers. Highly recommend! More

Excellent service. I purchased the car out-of-state and this was my first visit to a dealership in Houston. This will be the location that I will have all my service work performed. this was my first visit to a dealership in Houston. This will be the location that I will have all my service work performed. More

Buying a Lexus with Susan Blackwell was a great experience. She was very helpful and able to accomodate my schedule and needs. I've had the car a couple weeks now and just love it. Great job! experience. She was very helpful and able to accomodate my schedule and needs. I've had the car a couple weeks now and just love it. Great job! More

I called Lexus Service Center to make an appt. Someone was supposed to follow up & call back. No one did. I had to call again. was supposed to follow up & call back. No one did. I had to call again. More

Mary Margaret and Dave are always a pleasure to work with. I wouldn't consider going anywhere else! Bill was wonderful in pickup/delivery of my car and even noticed that my inspection sticker was expi with. I wouldn't consider going anywhere else! Bill was wonderful in pickup/delivery of my car and even noticed that my inspection sticker was expiring this month and spoke with me about having the service department handle. And Daniel Toya did a great job of servicing my car (Lexus 460LS). Thanks very much to your entire team!!! (the only thing hard was submitting this review. tried 3 times with my original username and password, and it failed each time. I've had to completely create a new account and am hoping it goes through this time) More