Westside Lexus

Daniel & Kay both were very professionals. Great service and will continue ask for them. Highly recommend 👌 Great service and will continue ask for them. Highly recommend 👌 More

Service has been exceptional with one major issue and some minor exceptions! 1) changing policy, standard services that have been in place for 30+ years should be grandfathered, not cancelled without ex some minor exceptions! 1) changing policy, standard services that have been in place for 30+ years should be grandfathered, not cancelled without exception (e.g., porter p/u car). This was discussed at sale. Why would I pay list for a car at Northside/Westside instead of Sterling McCall if I have to drive back and forth to Westside which takes over 3 hours versus 3 exits to SM? The new COO (Nate) clearly thinks this is Fred Haas TOYOTA and that cost cutting without researching and validating the affect on sales, return sales, service, etc. is a professionally sound approach. Well, I am about to buy another this year. Daughter next year. Unless the porter service is provided, we will no longer buy any vehicle nor service from any company owned by Friedkin. 2 times not washing the car, a breakdown getting the "complete message to Daniel", thus, car was not ready for more than an hour which disrupted p/u of special needs son. More

Excellent service and great customer support, even the service consultant Daniel Kong as well. Highly recommended to anyone. service consultant Daniel Kong as well. Highly recommended to anyone. More

Daniel consistently provides excellent customer service during my visits to Westside Lexus. He is exceptionally professional and trustworthy, and he reflects the quality of both Lexus and the dealership in during my visits to Westside Lexus. He is exceptionally professional and trustworthy, and he reflects the quality of both Lexus and the dealership in the best way possible. More

Daniel Kang was very professional and courteous. I have always received great service from Westside and I will continue to use them for my service needs. I have always received great service from Westside and I will continue to use them for my service needs. More

I have bought cars from Westside for over 20 years because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as the because I love their professional service, plus the quality of their staff is very easy to work with . I will always buy my cars from Lexus, as they have been fantastic in all the areas of the dealership. More

Great service! Fernando was professional, helpful, and very knowledgeable on the technical aspects. Made the process easy and stress-free. Highly recommend! Fernando was professional, helpful, and very knowledgeable on the technical aspects. Made the process easy and stress-free. Highly recommend! More

I bought a brand new 2020 Lexus GS 350 sport from this dealership and after 5 years of dealing with them and the service department I can honestly say I would not buy a car from them again dealership and after 5 years of dealing with them and the service department I can honestly say I would not buy a car from them again More

I’m really not ready to review this extra large automobile. I’m struggling to comprehend the fact that the instruction book does not coordinate with my car gadgets. automobile. I’m struggling to comprehend the fact that the instruction book does not coordinate with my car gadgets. More

The service fast and perfect I always take my car to the dealer to service.thanks dealer to service.thanks More