Back

Westside Lexus - Service Center

Houston, TX

4.7
1,450 Reviews

1,450 Reviews of Westside Lexus - Service Center

Sort by
May 11, 2023

Eileen was so wonderful and helpful. She kept us informed the whole way through and made sure we were happy with all of the work. I especially appreciated her attention to detail with th More

by LAURENANDPATRICK2018@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Eileen Gomez, Eileen Gomez
May 11, 2023 -

Westside Lexus responded

We are glad to see that Eileen provided great customer service! We appreciate your kind words about your experience at Westside Lexus, and we're thrilled to hear it was so easy for you to navigate through the process. Thank you for choosing our dealership for your vehicle needs.

May 11, 2023

I got body work completed from an accident and my 55k maintenance done. Rear bumper and tailgate fixed. More

by sweetproperty
Recommend Dealer
Yes
May 11, 2023 -

Westside Lexus responded

We're grateful for your positive feedback on the body and maintenance work we completed! It's always great to hear when customers are happy with our service here at Westside Lexus. We appreciate your trust in us to get your vehicle back on the road quickly and in top condition. Until next time!

May 11, 2023

very professional. No waiting in entrance line. Person receiving the car was nice, gave me good instructions, and took me to Michael Boyd. Michael was very professional More

by uriasfernando1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2023 -

Westside Lexus responded

We're so glad to hear that you had a positive and efficient experience with us at Westside Lexus! Our team strives to give our customers the best quality of care, so it's great to know that you found Michael and the team very professional. Thank you for sharing your experience with us!

May 04, 2023

Always courteous and kind. Very detailed on services and upcoming repairs Always a satisfied customer even if I can't afford all the repairs More

by timeriaprudhomme@ymail.com
Recommend Dealer
Yes
Employees Worked With
Tommy Truong
May 04, 2023 -

Westside Lexus responded

We are so glad to hear that you had a positive service experience at Westside Lexus! We pride ourselves on delivering courteous and detailed service and we look forward to assisting you next time!

May 03, 2023

Excellent Great service from arrival to Wilber to front desk then the car pick up front desk More

by Bjulie007
Recommend Dealer
Yes
Employees Worked With
Wilber
May 03, 2023 -

Westside Lexus responded

We're elated that Wilber helped make your entire experience a smooth success! Safe travels from all of us at Westside Lexus!

May 03, 2023

I have always had an excellent experience with this dealership All the employees are polite and professional More

by KPENINGER@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Wilbur
May 03, 2023 -

Westside Lexus responded

At Westside Lexus, we're glad to hear that you've consistently had an excellent experience with our dealership. We appreciate your kind words regarding our polite and professional team. Thank you for choosing us!

May 03, 2023

It's great and Truong was very professional Service department is very efficient. It was done in timely manner. More

by artykrisha@gmail.com
Recommend Dealer
Yes
Employees Worked With
Truong Thompson
May 03, 2023 -

Westside Lexus responded

We're thrilled you enjoyed working with our team at Westside Lexus! Thanks for the supportive feedback!

May 03, 2023

Great service by Laura. Technicians forgot to install battery/engine cover. Great service by Laura Brown. More

by williamson7.tx@gmail.com
Recommend Dealer
Yes
Employees Worked With
Laura Brown
May 03, 2023 -

Westside Lexus responded

We appreciate this feedback and are glad to hear that Laura provided great service during your visit to Westside Lexus. Thank you for bringing the missing battery/engine cover to our attention and please don't hesitate to reach out if we can be of further assistance.

April 30, 2023

Great and easy Great service, connectivity and can work from the waiting room Comfortable waiting area More

by EMILYHBANKS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Scott bissonett
May 01, 2023 -

Westside Lexus responded

We're glad you enjoyed your visit, Emily! Westside Lexus always prioritizes great service and comfortable facilities for our customers. We know waiting can be stressful, so it's great to hear that connectivity and a comfortable room made your experience easy. Thanks for sharing your positive feedback!

April 30, 2023

Sorry. I am not editorializing for free. I am done Nope nope nope nope nope More

by bpearson@pearsonmedical.com
Recommend Dealer
Yes
Employees Worked With
Scott
May 01, 2023 -

Westside Lexus responded

We want the most for our guests and never intend to inconvenience or take advantage of them. If there is anything more we can do to address this concern, please feel free to reach out. Best, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

...
10
...