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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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March 18, 2016

60,000 mile service The service I received at Westside Lexus with Chris Nemoto exceeded all of my expectations. Not only is he a polite and responsive service represent More

by Cyndi Frederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2016

Excellent customer service Prompt, efficient, friendly. Andrew expedited the service seeing that I was with my pre-school daughter and yet made sure everything was taken care of More

by dianacbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 18, 2016

45,000 service Chris is excellent! Always professional, friendly and helpful. Service reps. are the face of a Dealership and good service keeps good customers. West More

by kimmie417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2016

Exemplary Customer Service Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than p More

by Lexusgs2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Donaldson
March 17, 2016

Service I had an oil change and the service was excellent. The agent was patient and answered questions to the best of his ability and if he could not he foun More

by Hhudson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2016

Extremely Professional Service Erin Frampton was very professional in the service department. She was aware of my time and kept me informed on the status of my car. More

by Kathie Edwards
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erin Frampton
March 17, 2016

Service Engine light it was late on Sat. afternoon. I had a dead battery which was replaced by slow arriving emergency crew, but Service Engine light came on so felt car More

by fred5843
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Clements and others whose names I don't know
March 17, 2016

65,000 mile service As usual and as expected, I received exceptional service during my visit on Tuesday, March 15th. Laura, in particular, renders the best customer servi More

by Coach Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2016

90,000 mile service Called with service report and recommendations. Josh was very friendly and helpful in getting my car into optimal shape. Loaner car was ready for me, More

by Slow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 16, 2016

Service Center It's always a pleasure to do business with Dave Haas and the Lexus Service Center. And, Jack Hopkins, who drives the Loaner Car to and from my house More

by David Weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hopkins, Dave Haas
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