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Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

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February 26, 2016

Professional & Courtous Always the best service. My service has always exceeded any expectation or need. Wouldn't go anywhere else for service. Because of the service I get More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew N. & Jolene
February 26, 2016

Wonderful over all service! Excellent service, great quality, friendly and caring customer service. I was from out of town and the loaner Lexus 2016 RX350 helped me get around th More

by Vlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob Hershman
February 26, 2016

Customer Service Like No Other In today's world customer service has gone by the wayside. Andrew Tran makes you feel important and everyone else at Westside is great too. More

by Kulisek, Cindy3010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, Andrew Tran
February 16, 2016

Great Andrew is very pleasant Always makes sure that I am very pleased. If fact the whole service Dept is great The dealership is very lucky to ha More

by Japps11@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran, Andrew Tran
February 16, 2016

service great service. I like the option to have a loaner. I feel I never get charged for things my car does not need. very friendly More

by carlos2902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernandez
February 15, 2016

Just in for an oil change In for an oil change service was find Friendliness was fine. It just took s little longer than anticipated .i would recommend the dealership tho. More

by Z06vette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 15, 2016

Poor Handling of RX330 Headlight Defects l received a low trade-in on our RX330 from Westside because of the headlights wheren't repaired thanks to Westside and Toyota's collusion. More

by Madashell
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
February 14, 2016

I brought my car for the reason listed below. I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but More

by frewinjanicesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
February 12, 2016

Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More

by Andrealsharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob Hershman
February 11, 2016

Good 25,000 check Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly More

by randompogue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
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