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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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February 15, 2016

Just in for an oil change In for an oil change service was find Friendliness was fine. It just took s little longer than anticipated .i would recommend the dealership tho. More

by Z06vette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 15, 2016

Poor Handling of RX330 Headlight Defects l received a low trade-in on our RX330 from Westside because of the headlights wheren't repaired thanks to Westside and Toyota's collusion. More

by Madashell
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
February 14, 2016

I brought my car for the reason listed below. I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but More

by frewinjanicesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
February 12, 2016

Excellent service Jacob was great to work with and got me in and out of the service department quickly. He even called Safelite for me which saved me a huge step. More

by Andrealsharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jacob Hershman
February 11, 2016

Good 25,000 check Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly More

by randompogue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
February 08, 2016

Very friendly ! Everybody is very friendly. I was helped very promptly and my car was service in a timely manner. I highly recommend this Lexus service for their c More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza, Alex Garza
February 06, 2016

Always Good Everytime I have my car serviced, I'm treated as if I was first in line. I get in, they resolve any issues, I'm gone. I barely have time to get comfor More

by Driver3121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Perkins, Charles Perkins and Charles Perkins
February 05, 2016

Pleasant, professional, courteous. WESTSIDE IS THE ULTIMATE CUSTOMER EXPERIENCE, this is especially true for the service department. The service is so good that I would buy any brand Mr More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler, Robert Parnell, Hans and Michael
February 04, 2016

20,000!mile check up Excellent experience!! Service was done in a timely manner and Erin was professional, friendly and competent. Have been a Westside customer for a long More

by Bobby23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton , Erin Frampton
February 04, 2016

Another great service experience As usual we were given excellent service in the service center. I can't imagine owning anything other than a Lexus or using any other repair service t More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Perkins
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