Westside Lexus - Service Center

Good service As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I so As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I sold my s63 Mercedes about a year ago and never looked back. It was a great car to drive but nowhere the reliability or customer service that Lexus has. More

body work You fixed my damage to the front end in just four working days. I was told it would take 7-10 days. Needless to say, I was pleasantly surprised! You fixed my damage to the front end in just four working days. I was told it would take 7-10 days. Needless to say, I was pleasantly surprised! More

Always excellent I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and g I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and got me back out on the road the same day. More

I like the way they treat customers. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. More

Found a problem, provided a loaner, repair done as promised Best service I have ever received from a dealership. Always ready, waiting room comfy & clean, loaner car was same year and model as my own. Repair Best service I have ever received from a dealership. Always ready, waiting room comfy & clean, loaner car was same year and model as my own. Repair unexpected but loaner was provided and repair completed as promised. Great! Thanks to Chase Clements. More

Service Dave Haas at Westside gives excellent service! He is 5 Star! I would not do business with any other service representative. I have worked with him f Dave Haas at Westside gives excellent service! He is 5 Star! I would not do business with any other service representative. I have worked with him for many years. Very efficient and professional. More

changed my battery I highly recommend Mr. Andrew Tran as an excellent service consultant! He is very knowledge and kindly. He answers and explains all my questions cle I highly recommend Mr. Andrew Tran as an excellent service consultant! He is very knowledge and kindly. He answers and explains all my questions clearly! More

Schduled Service I love that I can look at a screen to track my cars progress, and that they give clear and precise expectations for time, and what will be done . I love that I can look at a screen to track my cars progress, and that they give clear and precise expectations for time, and what will be done . More

Regular service visit Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experie Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experienced and knowledgeable and easily answered all my questions. More

As always great service. I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appo I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appointment. Two days later took the car in and as always Dave (Haas) checked me in, got me a loaner and had me back on the road with a freshly cup of coffee in less than 15 minutes. A few hours later they call me to pick up my car. When I arrived, the service desk staff had my invoice and comprehensive inspection report ready to go. I paid my bill and walked out to my sparkling clean car with a full gas tank. Now how's that for service and it was a holiday weekend to boot. Outstanding service guys! Sincerely, Tracey L. Tinnermon More