1,447 Reviews of Westside Lexus - Service Center
Regular service visit Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experie Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experienced and knowledgeable and easily answered all my questions. More
As always great service. I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appo I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appointment. Two days later took the car in and as always Dave (Haas) checked me in, got me a loaner and had me back on the road with a freshly cup of coffee in less than 15 minutes. A few hours later they call me to pick up my car. When I arrived, the service desk staff had my invoice and comprehensive inspection report ready to go. I paid my bill and walked out to my sparkling clean car with a full gas tank. Now how's that for service and it was a holiday weekend to boot. Outstanding service guys! Sincerely, Tracey L. Tinnermon More
30K check-up Very speedy check-in and check-out at time of pick up. Very courteous and professional staff. Always glad to get my car back all shiny and clean, too! Very speedy check-in and check-out at time of pick up. Very courteous and professional staff. Always glad to get my car back all shiny and clean, too! More
Service Jacob was an excellent associate to work with. He was ready with all paper work before I got there. I did not spent more than five minutes to sign all Jacob was an excellent associate to work with. He was ready with all paper work before I got there. I did not spent more than five minutes to sign all paper works and get my loaner car. It was fantastic More
Excellent service Services received by Westside Lexus has always been first class. Services provided by your Andrew Nagler are more than excellent. We have used Westsid Services received by Westside Lexus has always been first class. Services provided by your Andrew Nagler are more than excellent. We have used Westside Lexus since 1995. More
the repair on the rear door I have never had any problems with Lexus Westside repair work. Exceptional quality workmanship. Completed the work in less time than originally quoted I have never had any problems with Lexus Westside repair work. Exceptional quality workmanship. Completed the work in less time than originally quoted. I would use again with out hesitation. More
Excellence! We have been buying from Westside Lexus and using their service department for 13 years and appreciate their attention to detail. Fred Hernandez is st We have been buying from Westside Lexus and using their service department for 13 years and appreciate their attention to detail. Fred Hernandez is stand out in the service dept. and has shown himself very knowledgeable and courteous at every turn. More
excellent Excellent service. They had a spare car that I used for foing to my work. My daughter left her cell and they call us to give it back. Excellent service. They had a spare car that I used for foing to my work. My daughter left her cell and they call us to give it back. More
Always a good experience Jacob is always so nice and he answers all my questions. He is also concerned about my car and what needs to be done to keep it running smoothly a Jacob is always so nice and he answers all my questions. He is also concerned about my car and what needs to be done to keep it running smoothly and especially safely. More
Many Thanks! It was time for a maintenance visit; also needed to address two dash lights that appeared - Check Engine and Check VSC. I am always impressed with th It was time for a maintenance visit; also needed to address two dash lights that appeared - Check Engine and Check VSC. I am always impressed with the level of service I receive at Lexus, which is one of the top reasons I am a Lexus owner for life! This is my third pre-owned vehicle from Westside Lexus and my service writer of nearly 15 years, Keith Hollis, is wonderful. He is out on medical leave so David Harvey made sure I was taken care of. He did a great job addressing all of my issues and I really appreciate it. More