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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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June 29, 2015

Perfect service From when I was greeted first until I checked out the service was perfect. Everyone I had contact with was friendly, polite, and knowledgeable. The More

by Joan E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
June 28, 2015

breaks and tires I had a Great experience, gave diagnosis and good price for the work. Car drives like new and Dave Palmer is the best person to work with! More

by Ginawinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Palmer
June 28, 2015

Service It was a very good experience. I needed a oil & filter change, brake system flush and inspection report. Mr Tran the Service Consultant work with me a More

by CDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran & Robert Sheely
June 27, 2015

In and Out in an hour 36K service foun tires worn. I was given some tire choices which I appreciated. Unfortunately the dealers prices were more tan $150 higher than Disc More

by Lexus owner since 1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 23, 2015

great service Andrew tran was very efficient he had a car waiting for me because he knew I was in a hurry. He called to follow up with me personally and via email. More

by Jheinritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew tran
June 23, 2015

Excellent As always my experience is great. The service here at Westside is one of the major reasons why I want to remain a Lexus customer More

by Omad420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hollis is ussuay my advsor, but another lady was in his spot, she was excellent. I forgot her nam, I believe she is Vietnamese.
June 22, 2015

Efficient and Accommodating I've been taking my Lexus in for regular maintenance at Westside for 3 years. Every experience has been better than the last. Charles and the rest o More

by AmyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 21, 2015

Efficient and Professional Jacob was very professional and efficient; explained my service so it was easy to understand. At the end, checking out was very smooth and fast. More

by LexusFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
June 20, 2015

Service experience The mechanics do a thorough job of checking everyone. There is never any pressure to have anything dpne. A detail report is provide so the owner can More

by hjj42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
June 19, 2015

body repair work The staff was very friendly and helpful. My RX 350 had been in an accident. The body shop made my car look and feel like new again. The only problem More

by ann2246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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