Back

Westside Lexus - Service Center

Houston, TX

4.7
1,455 Reviews

1,455 Reviews of Westside Lexus - Service Center

Sort by
June 28, 2015

breaks and tires I had a Great experience, gave diagnosis and good price for the work. Car drives like new and Dave Palmer is the best person to work with! More

by Ginawinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Palmer
June 27, 2015

In and Out in an hour 36K service foun tires worn. I was given some tire choices which I appreciated. Unfortunately the dealers prices were more tan $150 higher than Disc More

by Lexus owner since 1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 23, 2015

great service Andrew tran was very efficient he had a car waiting for me because he knew I was in a hurry. He called to follow up with me personally and via email. More

by Jheinritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew tran
June 23, 2015

Excellent As always my experience is great. The service here at Westside is one of the major reasons why I want to remain a Lexus customer More

by Omad420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hollis is ussuay my advsor, but another lady was in his spot, she was excellent. I forgot her nam, I believe she is Vietnamese.
June 22, 2015

Efficient and Accommodating I've been taking my Lexus in for regular maintenance at Westside for 3 years. Every experience has been better than the last. Charles and the rest o More

by AmyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
June 21, 2015

Efficient and Professional Jacob was very professional and efficient; explained my service so it was easy to understand. At the end, checking out was very smooth and fast. More

by LexusFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
June 20, 2015

Service experience The mechanics do a thorough job of checking everyone. There is never any pressure to have anything dpne. A detail report is provide so the owner can More

by hjj42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
June 19, 2015

body repair work The staff was very friendly and helpful. My RX 350 had been in an accident. The body shop made my car look and feel like new again. The only problem More

by ann2246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
June 17, 2015

Painless customer service. Service adviser was knowledgeable & worked quickly to finish all paperwork. All problems were resolved in a timely manner by the service department. C More

by garykaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addison
June 14, 2015

great customer service I purchased my Lexus 6 months ago and this was my first service. I could not find the service center at first. People were helpful. Overall service More

by dr lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
charles perkins
...
114
...