Westside Lexus - Service Center

body repair work The staff was very friendly and helpful. My RX 350 had been in an accident. The body shop made my car look and feel like new again. The only problem The staff was very friendly and helpful. My RX 350 had been in an accident. The body shop made my car look and feel like new again. The only problem I had was that my car was returned to me with an empty tank of gas, and I had to quickly find a gas station in an aria I was unfamiliar with. More

Painless customer service. Service adviser was knowledgeable & worked quickly to finish all paperwork. All problems were resolved in a timely manner by the service department. C Service adviser was knowledgeable & worked quickly to finish all paperwork. All problems were resolved in a timely manner by the service department. Comfortable waiting area & experience. More

great customer service I purchased my Lexus 6 months ago and this was my first service. I could not find the service center at first. People were helpful. Overall service I purchased my Lexus 6 months ago and this was my first service. I could not find the service center at first. People were helpful. Overall service was fast and efficient. Charles Perkins was very professional. More

Recall Although they were extremely busy. The service was excellent. Always friendly and efficient. Work was completed in a timely matter. Had to wait aw Although they were extremely busy. The service was excellent. Always friendly and efficient. Work was completed in a timely matter. Had to wait awhile for car but that is not the norm. More

excellant service Addison Roy and Tracy Harbes are excellent employees. The Westside Lexus is really good, but they are excellant. I would recommend Addidon And Trace Addison Roy and Tracy Harbes are excellent employees. The Westside Lexus is really good, but they are excellant. I would recommend Addidon And Tracey to help any one coming to the dealership More

Excellent service The service dept gets you in & out quickly without trying to sell additional services. When I picked up my car, they had even filled it with gasoline The service dept gets you in & out quickly without trying to sell additional services. When I picked up my car, they had even filled it with gasoline! More

Exceptional Service I drove to Houston from Baton Rouge to visit friends and my car died. I attempted to schedule emergency service with several locations but decided to I drove to Houston from Baton Rouge to visit friends and my car died. I attempted to schedule emergency service with several locations but decided to take my car to Westside Lexus. A friend referred me to Westside and Mr. Fred Hernandez went over board to accommodate me. He got my car in for service, placed me in a loaner and assured me I would be taken care of. I thought I would be afraid to drive the car back to Louisiana during late evening hours, but when I read the summary of how my car was evaluated and serviced, I knew for sure I would be alright. Fred left a Very Favorable impression on me. Thanks you for EXCELLENT service.?????? More

Service excellence I love the care both my vehicle and I receive here. No pressure recommendations are provided, which I appreciate. I will continue to come here for ser I love the care both my vehicle and I receive here. No pressure recommendations are provided, which I appreciate. I will continue to come here for service. More

Car repair All personnel were friendly and efficient. I didn't wait during drop off or pick up. There was good communication with updates. All staff was profe All personnel were friendly and efficient. I didn't wait during drop off or pick up. There was good communication with updates. All staff was professional and friendly. More

Extremely helpful and timely I found the service extremely helpful and timely. I will use Lexus cxollision again if necessary for the excellent quality of work they performed. I I found the service extremely helpful and timely. I will use Lexus cxollision again if necessary for the excellent quality of work they performed. I am very satisfied. More