Westside Lexus - Service Center

Great customer service and very helpful staff Had a warranty issue, was handled in a professional manner, very knowledgable service adviser. Mr. Josh guerra took really good care of me, had the se Had a warranty issue, was handled in a professional manner, very knowledgable service adviser. Mr. Josh guerra took really good care of me, had the service records on my vehicle, the my loaner car ready to go, because of there excellent service, I drive all the way from sugarland to Katy , bypassing another lexus dealership. Please keep up the good work. More

45,000 mile checkup I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered I was received on time for my appointment. The checkup took a bit longer than I was originally told. But the waiting area was comfortable and offered a variety of coffee and water. My service person was well informed and pleasant. More

Fuel sensor recall & 30K checkup All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class All went as expected with minimum of hassle. Dave Haas, my service consultant is always very accommodating and delivers on all promises. First Class operation. More

great service as usual Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, t Westside Lexus definitely has the most friendly and best service among the top dealerships. I have done business with other high end auto services, this dealership is by far the best. If they can only all be like Westside Lexu...... cough, cough, Benz services... :-( More

Excellent Service And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most o And a quick turn around. Was please with everything other than the wait for the Service Center to open. There were a number of cars waiting and most of us were in the street. More

Needed some recall work taken care of They went the extra mile and asked me if there were other issues and helped take care of them. Also gave me a full report of other inspections they di They went the extra mile and asked me if there were other issues and helped take care of them. Also gave me a full report of other inspections they did. Amazing!!!! More

service Got new car warranty work that I was not aware was included with vehicle. Oil change and also had alignment done. Got loaner car. Service was very Got new car warranty work that I was not aware was included with vehicle. Oil change and also had alignment done. Got loaner car. Service was very prompt. More

Service Had service on my car and they were speedy and no issues. Super nice and the body shop people were super great as well addressing misc concerns Had service on my car and they were speedy and no issues. Super nice and the body shop people were super great as well addressing misc concerns More

Get things done I scheduled an appointment for a recent recall and Josh took care of me. I went in at 9 am, and left 10 minutes later with a loaner. They called me I scheduled an appointment for a recent recall and Josh took care of me. I went in at 9 am, and left 10 minutes later with a loaner. They called me to let me know other things that needed to be done with my car, and I got my car by 3 pm that same day. Thank you Westside Lexus! More

Car repair Great customer service, helped out when my battery went dead on a Saturday 30 minutes before closing. Andrew Tran stayed late to make sure I was taken Great customer service, helped out when my battery went dead on a Saturday 30 minutes before closing. Andrew Tran stayed late to make sure I was taken care of and had me a loaner, as I live 50 miles away. Great customer service! More