1,447 Reviews of Westside Lexus - Service Center
Excellent experience as always I have been coming to this dealership for service since 1993. I have always excellent service. My vehicles have always been kept in excellent conditio I have been coming to this dealership for service since 1993. I have always excellent service. My vehicles have always been kept in excellent condition and repairs professionally performed. The excellent service is one of several reasons I continue to purchase Lexus vehicles. More
55000 Mile Service Excellent service as usual. I've come to expect nothing less. Mr. Perkins is always professional and very knowledgeable. I trust his expertise when it Excellent service as usual. I've come to expect nothing less. Mr. Perkins is always professional and very knowledgeable. I trust his expertise when it comes to my car. More
Excellent Service My wife and I have owned several European and Asian luxury brands but none of them beats the service experience at West side Lexus. I believe this is My wife and I have owned several European and Asian luxury brands but none of them beats the service experience at West side Lexus. I believe this is how owning a car should be. One should not be anxious of taking his/her vehicle to shop because of the dreaded over selling of services and items that are not really necessary. own your Lexus with peace of mind at Westside lexus. More
Once again I have enjoyed this superior level of courtesy and service for many year. My congratulations to this dealership for long term consistency in excellenc I have enjoyed this superior level of courtesy and service for many year. My congratulations to this dealership for long term consistency in excellence. Thank you More
Dave Hass is always a "SUPERMAN" guy - I trust him! I enjoy my Lexus but more so enjoy the service I receive at Westside Lexus. Westside is a huge factor in why I am driving and getting my car serviced I enjoy my Lexus but more so enjoy the service I receive at Westside Lexus. Westside is a huge factor in why I am driving and getting my car serviced with you guys. Thank you! More
First service Everyone that I dealt with went out of their way to help me. They were all very courteous and professional. The waiting area was very nice also. Everyone that I dealt with went out of their way to help me. They were all very courteous and professional. The waiting area was very nice also. More
Service I am constantly impressed by the preparedness and efficiency of the staff. I typically bring my vehicle during the work day. Josh always has a loaner I am constantly impressed by the preparedness and efficiency of the staff. I typically bring my vehicle during the work day. Josh always has a loaner prepared and ready to go. Additionally, he is quick in serving me and communicates the progress of my vehicle just as I request. He understands my desire to be provided with the knowledge that I want with as little interruption to my work day as is necessary. Although I comment below that the service department did not play a role when we bought this vehicle, I will definitely consider it moving forward due to the experiences that I now expect from a service department. More
Sevice My service advisor Chris Nemoto was amazing! He was extremely polite. Kept me updated at all times. He addressed all of my concerns and had my veh My service advisor Chris Nemoto was amazing! He was extremely polite. Kept me updated at all times. He addressed all of my concerns and had my vehicle ready when promised. More
Came in for recalls Keith Hollis was friendly, inviting and prompt. Everything was explained to me on what was going to be taking place on my car. They had a loaner rea Keith Hollis was friendly, inviting and prompt. Everything was explained to me on what was going to be taking place on my car. They had a loaner ready for me after the review and I was contacted upon completion. Thank you! More
Very good job - much appreciated. Everything was done properly, on time and exactly as promised. They even fixed my flat tire that I left in my trunk (my spare wheel was on the car). Everything was done properly, on time and exactly as promised. They even fixed my flat tire that I left in my trunk (my spare wheel was on the car). More