Westside Lexus - Service Center

They got the job done...Hope it lasts! Friendly and professional. Chris was very helpfull. Had quite a wait but i was a walk in. They gave me a loaner so all was good Friendly and professional. Chris was very helpfull. Had quite a wait but i was a walk in. They gave me a loaner so all was good More

Awesome! As always service was excellent. Keith Hollis is a great service representative. Customer waiting area is always very clean and comfortable. Our servi As always service was excellent. Keith Hollis is a great service representative. Customer waiting area is always very clean and comfortable. Our service was done quickly and having the car returned washed and clean is awesome. Thank you Westside Lexus was being the Lexus dealer of choice. More

Thanks for the best car services ever Owning 2 Lexus for over 8 years and never disappointed with their services. However, West side Lexus is the best among them. The facility is is very Owning 2 Lexus for over 8 years and never disappointed with their services. However, West side Lexus is the best among them. The facility is is very clean and nice. The representative is very helpful. The quality of work and price is excellent. West side Lexus services center in Houston is the best. Thanks for everything. Evelyn More

Would have liked more explanation of the warranty repair I brought my 2008 Lexus IS 250 in for a headlight replacement, and was advised that there was warranty coverage for the engine running rough. The war I brought my 2008 Lexus IS 250 in for a headlight replacement, and was advised that there was warranty coverage for the engine running rough. The warranty repair covered eight days because it included a lot of engine dis-assembly and re-assembly. Due to the work, I had some other routine maintenance such as replacing spark plugs, replacing the engine serpentine belt, and replacing the water pump done in conjunction with the warranty work. I was pleased that the total cost to me was not too high, due to the warranty work. I was never clear exactly what the warranty issue was, because I had not noticed or complained of any rough idle or rough running. I was very glad Westside provided a loaner car for the period so I was not inconvenienced. I felt I was very well treated. More

Scheduled Service Service representative, Charles Perkins, provides excellent customer service. Mr. Perkins has been our advisor for 6+ years and each occasion we'v Service representative, Charles Perkins, provides excellent customer service. Mr. Perkins has been our advisor for 6+ years and each occasion we've brought in our vehicle he has provided exceptional service. Vehicle's always ready in a timely manner and serviced as specified. Thank you Mr. Perkins for your exceptional service over the years! Westside Lexus is Blessed to have an employee of your magnitud. More

very good as usual I prefer to select Lexus service, even if it locates a bit far and need some extra $ to keep my car in a perfect condition. I simply believe in the s I prefer to select Lexus service, even if it locates a bit far and need some extra $ to keep my car in a perfect condition. I simply believe in the service they offer and the quality of the shop works. More

Always the best experience and help On one visit in 2014, the customer service rep helped me even remove from another car that had hit my bumper. He spent some 30 minutes rubbing off pa On one visit in 2014, the customer service rep helped me even remove from another car that had hit my bumper. He spent some 30 minutes rubbing off paint with me. More

Good experience as always I have always been happy with the service department at Westside Lexus. I have owned a Lexus automobile since the mid 90's and great service is one o I have always been happy with the service department at Westside Lexus. I have owned a Lexus automobile since the mid 90's and great service is one of the reasons I continue to buy from Lexus. More

Great Staff and Customer Service Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or s Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or service to my car. More

Excellent Environment The service I experience at West Lexus is always "A1" from the greeting I receive at the time I drop off until the welcome back I receive whenpicking The service I experience at West Lexus is always "A1" from the greeting I receive at the time I drop off until the welcome back I receive whenpicking up my vehicle. This is the type of service that keeps me coming back for more. Not to mention, my service advisor Mr. Perkins is definitely an asset to your dealership. EXCELLENT SERVICE. Continue to strive for excellence! More