Westside Lexus - Service Center

Always the best experience and help On one visit in 2014, the customer service rep helped me even remove from another car that had hit my bumper. He spent some 30 minutes rubbing off pa On one visit in 2014, the customer service rep helped me even remove from another car that had hit my bumper. He spent some 30 minutes rubbing off paint with me. More

Good experience as always I have always been happy with the service department at Westside Lexus. I have owned a Lexus automobile since the mid 90's and great service is one o I have always been happy with the service department at Westside Lexus. I have owned a Lexus automobile since the mid 90's and great service is one of the reasons I continue to buy from Lexus. More

Great Staff and Customer Service Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or s Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or service to my car. More

Excellent Environment The service I experience at West Lexus is always "A1" from the greeting I receive at the time I drop off until the welcome back I receive whenpicking The service I experience at West Lexus is always "A1" from the greeting I receive at the time I drop off until the welcome back I receive whenpicking up my vehicle. This is the type of service that keeps me coming back for more. Not to mention, my service advisor Mr. Perkins is definitely an asset to your dealership. EXCELLENT SERVICE. Continue to strive for excellence! More

Reliable friendly service Always professional, able to answer any questions, and stand behind their service. Their quotes are accurate and competitive. Service is completed on Always professional, able to answer any questions, and stand behind their service. Their quotes are accurate and competitive. Service is completed on time and without issue. More

Excellent service as always Have no regards since switching the service of my RX350 to Westside Lexus. They always keep the customer informed on the cost and potential delay. Al Have no regards since switching the service of my RX350 to Westside Lexus. They always keep the customer informed on the cost and potential delay. Always very professional and courteous. Congratulation on a job well done! More

Always a pleasure I have purchased over 10 vehicles over the years through Westside Lexus and will continue to, not only for the awesome salesperson (Clarence Keever) b I have purchased over 10 vehicles over the years through Westside Lexus and will continue to, not only for the awesome salesperson (Clarence Keever) but also for Keith Hollis, my fantastic service representative. Each time I go for service, it continually amazes me how friendly, helpful, fast and reasonably priced the services are. You can tell that Westside Lexus is a well-run "well oiled machine" with the very top notch people that are truly a team. Whether I have an emergency or a regular service, I am always treated as if I'm the only customer they have, no matter how busy Westside becomes. I just can't say enough, but our actions speak louder. I will work with Westside Lexus on purchases and service for as long as I'm driving a car. It is truly the very best service I've ever experienced. More

David Haas provides great customer service! Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. More

Expect excellence! Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service departme Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service department to do this.). It was a surprise, but made the experience personal ! The details and small things, like hot chocolate or other beverages , made a normally tedious errand quite relaxing. We were told a time and the service department adhered to the rime allowed with updates throughout the process! As I titled this review, expect excellence because you are sure to receive it! More

As always, great customer service! I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. Dav I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. David Palmer is the best! We have worked with him for years. He is one of many that makes the experience so pleasant. It is also really fun getting to drive the brand new loaners each time you take your car in for service. More