Westside Lexus - Service Center

Karen Sexton Prompt and courteous service. Great waiting area. Appreciate the WiFi, variety of beverages and reading material. The repair was done within the timef Prompt and courteous service. Great waiting area. Appreciate the WiFi, variety of beverages and reading material. The repair was done within the timeframe given. As always a pleasant experience. Thanks! More

10,000 Mile Service I required 10,000 mile service. Joe with Westside Lexus contacted me to set up a time and place to where he could drop off the loaner vehicle and tak I required 10,000 mile service. Joe with Westside Lexus contacted me to set up a time and place to where he could drop off the loaner vehicle and take my vehicle in to be serviced. The exchange of vehicles was seamless. The service work was performed promptly, and my vehicle was returned before the early afternoon. Thanks, Westside Lexus. More

Expert Care Contact by Service Representative and courteous speedy service. Same day service. SUV returned washed after work completed. Wait area super with excel Contact by Service Representative and courteous speedy service. Same day service. SUV returned washed after work completed. Wait area super with excellent amenities. Follow up timely. More

Service The service was great, the staff was very professional and very easy to work with, will definitely come back again for my next services. Thanks! The service was great, the staff was very professional and very easy to work with, will definitely come back again for my next services. Thanks! More

Brian Vass Chris was very attentive and professional. Service was for 10k interval and the use if the loaner car is extremely convenient. Would very much recomme Chris was very attentive and professional. Service was for 10k interval and the use if the loaner car is extremely convenient. Would very much recommend Westside's service dept. More

Chris Rocks! I spoke with Chris on the phone a couple of times, and he was polite and personable. Then I met him in person. He was outstanding in keeping me info I spoke with Chris on the phone a couple of times, and he was polite and personable. Then I met him in person. He was outstanding in keeping me informed about the status of my car. I hope his career with Lexus SKYROCKETS!!!!!!!!!!!!!!!!!!!!!! More

Over all Experience I am always very very pleased with the excellent Service at Westside Lexus. This is one of the importanct reasons I bought my second Lexus. I am always very very pleased with the excellent Service at Westside Lexus. This is one of the importanct reasons I bought my second Lexus. More

High Standards Service quality has consistently been very high, even with an older vehicle. Staff knowledge of vehicle and responsiveness to even the smallest drive Service quality has consistently been very high, even with an older vehicle. Staff knowledge of vehicle and responsiveness to even the smallest driver observations or concerns has always been superior to other dealer service experiences. More

Battery Replacement This is the second time Chris Nemoto has helped me when my usual outstanding service rep Keith Hollis was not available. And it is the second time C This is the second time Chris Nemoto has helped me when my usual outstanding service rep Keith Hollis was not available. And it is the second time Chris has provided excellent service. Thank you. More

Car Repair I brought in a Lexus IS 250 that I had purchased used last year for some updates and repairs. My experience with the service center was very good. I I brought in a Lexus IS 250 that I had purchased used last year for some updates and repairs. My experience with the service center was very good. I will use the service center as my primary point of contact for repairs on the vehicle from now on and, based on continued service as I just experienced, I will undoubtedly purchase another Lexus vehicle as the next car for my family. More