Westside Lexus - Service Center

Service personnel are friendly and competent. I left my garage door opener in the returned loaner vehicle. It was found and I was promptly notified and I came to the service location and picked it up. garage door opener in the returned loaner vehicle. It was found and I was promptly notified and I came to the service location and picked it up. More

I always receive excellent service at Westside Lexus with Fred Hernandez as my Customer Service Representative. I would highly recommend Lexus and Westside Lexus Dealership to anyone wanting a quality car a Fred Hernandez as my Customer Service Representative. I would highly recommend Lexus and Westside Lexus Dealership to anyone wanting a quality car and quality service. More

I've never been so pampered! The Westside Lexus is like being part of a family. They even provided me a loaner car for the day. like being part of a family. They even provided me a loaner car for the day. More

Prompt service and comfortable lounge to wait while the car is ready. They noticed that my state inspection was shortly due, so they asked me if I wanted it to be done. Good thinking... car is ready. They noticed that my state inspection was shortly due, so they asked me if I wanted it to be done. Good thinking... More

Love Westside Lexus service. Keith Hollis is the best service advisor ever. The complimentary courtesy car makes it less painful to get in for service and still get to work on time. service advisor ever. The complimentary courtesy car makes it less painful to get in for service and still get to work on time. More

I have stayed with Lexus for the quality and for the ability to work with Keith Hollis. He is a superb representative of the quality and customer service spirit that is rare to find. He explains optio ability to work with Keith Hollis. He is a superb representative of the quality and customer service spirit that is rare to find. He explains options and is extremely knowledgeable, and I have worked with him for about 10 years. I won't switch brands, as long as he is available. More

I have trust in your service department. I appreciate a loaner car. My only problem is that it usually takes about a week to get an appointment. loaner car. My only problem is that it usually takes about a week to get an appointment. More

All excellent. Thank you. I live in Mcallen where there is no Lexus dealer. Have driven Lexis for 20 plus years, so have to find service in Houston or San Antonio. First time at Westside, and it was a pl is no Lexus dealer. Have driven Lexis for 20 plus years, so have to find service in Houston or San Antonio. First time at Westside, and it was a pleasure. More

service time quick, employees very friendly, service area clean and inviting. nice to have a loaner overall experience very, very good. definitely recommend this dealership to others clean and inviting. nice to have a loaner overall experience very, very good. definitely recommend this dealership to others More

Very professional service from the moment I drove up to when I picked up my car when it was finished. I also appreciate the car wash too. Thank you! when I picked up my car when it was finished. I also appreciate the car wash too. Thank you! More