Back

Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

Sort by
February 13, 2014

Washed and delivered my car to my front door what else could you ask for. All work was covered under factory warranty and a free oil change! More

by jzimtexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDREW NAGLER
February 08, 2014

I have been a customer of this dealership for well over a decade. Initially, the service was great and responsive. Recently, there has been a marked decline. First, I took a vehicle in for minor repairs an More

by SanJacTex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writers and service manager
February 05, 2014

My salesman, Jeff Margiolis, has been really great to work with. He is friendly and follows up when he says he will. He helped me with the technology issues of the navigation system and went beyond what More

by CarmenS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
February 02, 2014

Immediate response by Josh Guerra to my phone calls and follow ups were handy- in other words- I did not have to do all of the work as Josh kept me informed about the service. I like the fact that he is at More

by awengerrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 02, 2014

Jeremy was very friendly and informative. Service took less time than expected. Dealership has convenient hours and is always accessible. etc etc etc etc etc More

by rrpstrud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 31, 2014

Jeffrey Byers is the best car salesman we've dealt with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. More

by rmccon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
January 26, 2014

I had a special need and needed service without and appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. More

by jimivan42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 23, 2014

Great experience. Routine maintenance. Loaner car was clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in More

by kmmlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack (driver)
January 23, 2014

I like it when the staff only does what is asked from customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of a More

by MichaelTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
January 21, 2014

had an immediate problem that needed attention and was helped that same day and also covered my maintenance requirements at the same time. My car was washed too! More

by kcwelton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollis
...
129
...