Westside Lexus - Service Center

I arrived late to the dealership but was still taken care of shortly after arriving. In addtion to my 35,000 mile maintenance, I requested a State Inspection and asked them to attach my recently purchased V of shortly after arriving. In addtion to my 35,000 mile maintenance, I requested a State Inspection and asked them to attach my recently purchased Vehicle Registration sticker. Everything was handled and to my surprise did not cost me an "arm and a leg" as I feared. As long as all these elements remain, I will be returning for future maintenance. More

I've been going to this dealer for more than 5 yrs. I'm always treated great. My car is a 2003 with 112,000 mi, runs great but little thing that are very expensive are now broken. I wish I could get th I'm always treated great. My car is a 2003 with 112,000 mi, runs great but little thing that are very expensive are now broken. I wish I could get them all fixed. A driver side door lock cost 600.00+ and I need (2). How does a simple door lock stop working. I've already replaced the 2 on the other side. That means in 10 yrs of owning this car I would have replaced all 4 door locks at $2400.00. Something is very wrong with that. The cost of ownership of a Lexus should not be that high. Door Locks? Really? Please share my name & number with managers at the dealership. Patricia Kyzar 713-516-5244. Thanks More

I always have a pleasant experience when bring my vehicle is for service. Josh G. has always been extremely helpful with any of my concerns. Owning a Lexus is wonderful! I am a happy customer. is for service. Josh G. has always been extremely helpful with any of my concerns. Owning a Lexus is wonderful! I am a happy customer. More

The service at Lexus is the best we have ever had. We have had several other luxury cars and no other service comes close to being as good as Lexus is. Also, the sales staff is excellent. have had several other luxury cars and no other service comes close to being as good as Lexus is. Also, the sales staff is excellent. More

I was originally not charged for my service visit. A few days later Charles Perkins called me to tell me they had incorrectly not charged me since i did not buy my vehicle at WEstside lexus. So he asked me days later Charles Perkins called me to tell me they had incorrectly not charged me since i did not buy my vehicle at WEstside lexus. So he asked me for a credit card to pay for the service. The dealership should have just let it go since it was there mistake. Seriously? More

The service was quick, everyone was courteous and made me feel special!! Loved it! The waiting area is very nice as well. The car wash was a nice surprise!! feel special!! Loved it! The waiting area is very nice as well. The car wash was a nice surprise!! More

The quality of service and consideration given every time I have my car serviced is amazing. I will definitely recommend Westside Lexus to all my frienda. I have my car serviced is amazing. I will definitely recommend Westside Lexus to all my frienda. More

The battery of my Lexus GX470 was needed to be checked/changed and I did not have an appointment but drove through your Service dept. anyway. Your staff gladly motioned me in line, got me to your checked/changed and I did not have an appointment but drove through your Service dept. anyway. Your staff gladly motioned me in line, got me to your friendly cashier and to the office of David Palmer before I could put creamer to my coffee. Colton Clapp changed the battery in no time. Your Service saved my day and avoided any undue getting stuck somewhere. Thank you. More

I have been a Westside Lexus customer for more than 10 years. On every occasion I have had my car serviced I have been completely pleased. Dave Haas has been my service manager for the whole time and he a years. On every occasion I have had my car serviced I have been completely pleased. Dave Haas has been my service manager for the whole time and he always takes care of me in a very professional way. I was particularly pleased in this event because my extended warranty completely paid for the replacement of the shock absorbers on the front end of my 2008 LS 460 L. As always, thank you very much for the fine work you do. Davis Richardson More

Collision repair. Completely satisfied. No hassles or issues. They took care of everything for me and put my car back to certified status. Very happy with the work and service. issues. They took care of everything for me and put my car back to certified status. Very happy with the work and service. More