Westside Lexus - Service Center

Friendly and efficient! Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyo Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyone to this location. More

All around excellent experience The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant as well, an overall excellent experience. More

good service but issue not resolved Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortun Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortunately my issue could not be resolved. He suggested that we stop the search as they would need to start charging and get into body work. This is the right call. I am disappointed in the Lexus product. I have moved away from other brands because of rattles. I thought Lexus was different. I guess not. I will be looking at other brands first when it is time for my next ride. More

Excellent Will did a great job getting me in and out in a short period of time. Most of staff is very friendly and accommodating .Would recommend your service g Will did a great job getting me in and out in a short period of time. Most of staff is very friendly and accommodating .Would recommend your service group. More

Oil Change & Service Great service as ususual. Andrew Nagler is one of the most professional guys around. I always get an honest assessment & price quote. I’ve never been Great service as ususual. Andrew Nagler is one of the most professional guys around. I always get an honest assessment & price quote. I’ve never been disappointed with any service. More

Bumper damage The service rep was great at calling me to give me updates. He did this several times. The workmanship is excellent. I brought my car here because I w The service rep was great at calling me to give me updates. He did this several times. The workmanship is excellent. I brought my car here because I wanted great customer service and quality craftsmanship. More

Awesome 60k check-up jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer s jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer service. Will be going to him many more times More

Fun and pleasant Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all it was s great experience More

Best Lexus repairs & services in Houston! I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowle I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowledgeable staff. Thank you! More

Great service Scott Bisonette rules! He made the headache of getting your car fixed a pleasant experience. I was in and out within the hour where the battery was Scott Bisonette rules! He made the headache of getting your car fixed a pleasant experience. I was in and out within the hour where the battery was replaced car washed and systems checked. Scott is courteous, knowledgeable and customer friendly. I highly recommend this place. More