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Westside Lexus - Service Center

Houston, TX

4.7
1,450 Reviews

1,450 Reviews of Westside Lexus - Service Center

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March 24, 2017

Excellent service as always Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as w More

by Coops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Excellence From the call to set up an appointment to picking up my car - at each level you serve excellence - which makes the whole car-maintenance something t More

by ssbruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember but would if I saw it - didn't see it. He shares an office with a guy who has three children. Sorry.
March 23, 2017

Outstanding Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "plea More

by satisfiedcus22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 23, 2017

Easy and friendly I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep trackin More

by 8Remington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

AMAZING! Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everyth More

by Anag2510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Schackmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zamora
March 22, 2017

Very good Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items More

by caramel2684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2017

Scheduled srevice on my ES300h, plus a small dent repair. Fast, friendly, efficient service as always at Westside Lexus. There is nothing not to like about the service experience at this dealership. Chris Nem More

by stephen.moore1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2017

5000 service Courteously treated from arrival to departure time from your group, specially Andy who was very professional, knowledgeable, quickly and warmly solved More

by phamtich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 17, 2017

Collision Repairs Great service and my car looks great! Wanted my car to be repaired by a certified Lexus dealer and repaired to it's original condition. More

by Michael Townsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amado Villereal
March 17, 2017

Fabulous Laura Brown is a rock star. She always is so responsive and helpful. The driver Romy was very helpful as well. Great team of folks. More

by ADEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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