1,450 Reviews of Westside Lexus - Service Center
Smooth and quick both leaving and picking up. Warranty recall - Parts were not available when I called - Laura called back as soon as they were in and had appointment already set up with a loaner Warranty recall - Parts were not available when I called - Laura called back as soon as they were in and had appointment already set up with a loaner car. Everything went smooth and fast. More
5000 Maintenance Josh Guerra did a great job. Very knowledgeable and helpful. Well, the great service was much, much, much quicker than I had originally thought poss Josh Guerra did a great job. Very knowledgeable and helpful. Well, the great service was much, much, much quicker than I had originally thought possible. More
Good just like last time They will offer loaner car if they think it take a longer time to finish. Will keep bringing my car here. Keep up the good work They will offer loaner car if they think it take a longer time to finish. Will keep bringing my car here. Keep up the good work More
Great service The service representative I was supposed to meet was busy when I arrived and another service representative immediately jumped in and took over so I The service representative I was supposed to meet was busy when I arrived and another service representative immediately jumped in and took over so I had no waiting. Great service. More
very satisfied Very Satisfied; On time service. Great service. Liked the service waiting area. Plenty of room in the waiting area. Able to see me right of way. Will Very Satisfied; On time service. Great service. Liked the service waiting area. Plenty of room in the waiting area. Able to see me right of way. Will return again. More
Vehicle Inspection and new tires. Carried out carefully and quickly. During inspection employee noticed need for new tires. After contacting me, the tires were purchased and put on the Carried out carefully and quickly. During inspection employee noticed need for new tires. After contacting me, the tires were purchased and put on the car. More
I was satisfied I am happy at Westside because of Mary Margaret. I think that pretty well covers how I feel about Westside. I don't know any other sale's person, bu I am happy at Westside because of Mary Margaret. I think that pretty well covers how I feel about Westside. I don't know any other sale's person, but Mary Margaret has been so accommodating I go out of my way to get there. I live inter-city and I hate to do outside the loop. More
Dashboard Recall handled well. Work was done in a quality manner. Scheduled so that I had a loaner. Dave Haas was able to do other needed maintenance. Dave has the work history and Work was done in a quality manner. Scheduled so that I had a loaner. Dave Haas was able to do other needed maintenance. Dave has the work history and proposed the next maintenance steps. Car has 190,000 miles with most service done at Westside. More
Great customer Service Customer service was excellent, wait was not long. Waiting area was very comfortable and I even had my car vacuumed and washed. Chase was very plesa Customer service was excellent, wait was not long. Waiting area was very comfortable and I even had my car vacuumed and washed. Chase was very plesant to work with during my service. More
Josh Guerra is an all-star at customer service. Great service all the time at this location and by Josh. I definitely feel my cars are in great hands at this location. No reason for me to change. Great service all the time at this location and by Josh. I definitely feel my cars are in great hands at this location. No reason for me to change. Thank you team. More