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Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

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January 19, 2017

Very successful I brought my car in for it's inspection and I was in and out in an hour. Everyone was very professional and friendly. Thank you More

by Kaeldrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 19, 2017

Great service dept Laura is always friendly and helpful . Service is performed efficiently and same day turn around is the norm... loaner cars are practically new so it More

by Lexusisbest2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Over the top!!! Andrew is always prompt, friendly, and helpful. His business acumen is outstanding! He is quick to respond and always makes sure the loaner car is av More

by TGRIFFLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 17, 2017

They listen and care My service advisor helped me determine if our vehicle needed to have the hood adjusted to eliminated a slight clanking noise. We tested several other More

by W&B2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2017

Service for lexus es350 Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LO More

by Riad Chehlaoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2017

Great service I have the best service advisor, which is Dave Hass. He always provides great service at Westside Lexus. The car was ready when I asked for. West More

by Houston Cards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 14, 2017

Maintenance The service is very good, getting a loner is never a problem. The time from when I drop off the car to the time my car is ready is usually 2-3 hours. More

by oziedeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
January 14, 2017

Great experience Jason Bibb was awesome! He was very professional and kept me updated on all the progress. It great to know my car was well taken care of. He needs a r More

by Macomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2017

Great repair Experience! Matt communicated each step and kept me informed of the process. Much appreciated. The only think I would change would be Saturday hours. It would hav More

by Candyhtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Schloemer
January 14, 2017

Maintenan service I have my car 10k maintenance service and satisfied with the service. Good communication, good timing arrangements, and a loan car arrangement. More

by Weiping Zhou.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hou
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