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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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January 13, 2017

Extremely God I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then co More

by DarthV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Always Outstanding I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my veh More

by TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Excellent Service Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environme More

by survey
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Excellent service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on ti More

by Mely Barajas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2017

30k Service Very nice and professional service manager. He was honest and great to deal with. I would recommend him to others and I will be back! More

by CajlNX
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2017

review service is always timely and courteous with a kind regard to my time value as well as respectful service. Andrew Tran is a professional and a delight More

by jimforlexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
January 10, 2017

Great service The service was done as requested and advised. I will continue using Westside Lexus for service as long as I own a Lexus vehicle. I'm very pleased to More

by Serge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2017

speed auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. More

by bobr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2017

Service is always outstanding. I enjoy working with my service advisor, Scott Bissonnett. And I love having a loaner car, if only for a few hours or overnight whatever the maintena More

by Vernell J Keating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2017

Great service 15000 mile check. Quick in/out. Had my loaner ready to go. Drop off was easy,.couldnt make it back the same day. They allowed me to return the loa More

by Rie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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