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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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November 11, 2016

Always a pleasure Always treated like my car is the most important. Very friendly and efficient. Explain in detail if any additional service is needed. Love having th More

by Lexus Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2016

Scheduled Maint goes off like clockwork This is my 4th scheduled maintenance service since buying my 2015 NX200t from this dealership. As usual, it went like clockwork. My Service Consulta More

by Hotroder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2016

Prompt, reliable, professional Prompt, reliable, honest, professional. Will continue to depend upon Westside for my auto servicing and repair needs. Love working with Josh Guerra More

by lexusgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
November 09, 2016

Outstanding service Christine Tennant is the best. My service is always prompt and they take excellent care of me every time. I highly recommend Westside Lexus for all More

by Susan Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
November 09, 2016

Outstanding Service Westside Lexus really went the extra mile to effectively communicate the delivery time of my loaner car and the service on my vehicle was outstanding. More

by ClearVoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto, Thurman (Courtesy Driver)
November 09, 2016

Will Zamora was excellent Will Zamora the representative I met with at Westside Lexus. He was exceptional, patient, helpful and basically the best experience thus far at Westsi More

by Sadrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Zamora
November 09, 2016

Change dead battery Andrew Nagler was excellent in the care and service provided. When my car would not start, I called Andrew to let him know and he said bring it in, th More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2016

Outstanding Service Service was prompt & complete. Scott Bissonett, as always, was extremely helpful in explaining the additional service recommended. Emily Cook was of More

by LBB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Salado, Emily Cook
November 05, 2016

Professional Service Their service consultants provide a high level of customer service. Each of them is well trained and very knowledgeable when it comes to the needs o More

by kjkral44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2016

18 MONTH SERVICE FRED IS VERY GOOD AND HELPFUL. LOVE ALWAYS HAVING A LOANER CAR AVAILABLE. CAR WAS READY LATE IN THE DAY AND THERE WAS NO PROBLEM AT ALL TO WAIT AND More

by Malinn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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