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Westside Lexus - Service Center

Houston, TX

4.7
1,448 Reviews
Today: 7:30 AM - 7:00 PM Open Now
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1,448 Reviews of Westside Lexus - Service Center

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September 10, 2016

excellent Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. More

by xxxxx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2016

Courteous, "no problems" service I scheduled a service appointment, arranged for a loaner vehicle, and then brought our RX 350 in for its 45,000 mile service. It was a pleasure deali More

by EnjoyOurRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 10, 2016

Excellent fast service Despite a glitch in the system making the appointment on line, Andrew pleasantly made my appointment for service on the phone. Service was fast and More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
September 09, 2016

Exemplary Jacob and colleagues were professional, knowledgeable, courteous and friendly. In particular, Jacob focused on the needs of the vehicle based on sched More

by Grandmagrey01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

Excellent service Friendly dealership. Great service Dept. I was seen right away. Very courteous. Chris Nemoto kept me informed while car was being serviced. I highly r More

by Westhoustx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

Excellent service and excellent communication throughout Dave was excellent and very professional. He communicated everything that was going on while our vehicle was in service. He was very thorough in exp More

by waxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 08, 2016

55,000 Maintenance/Service They did an excellent job servicing my car and replaced battery that I knew needed replacing. All the employees were very nice and helpful. I would More

by Marilyn F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 08, 2016

Amazing service Always a good experience dealing with Westside Lexus. Sales staff is fantastic. Love driving the car and hope to be driving it for many years to com More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 07, 2016

expedient solution The technician identified the issue quickly and the repair was done efficiently. The problem was resolved to my satisfaction. I received a loaner car More

by Byrdie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Zamora
September 07, 2016

Excellent Service from Westside Lexus Mike Lorch and his Westside Lexus team consistently provide outstanding Service & Support. I've been associated with Mike for 20 years and he always g More

by Steve F - Katy, TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
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