Westside Lexus - Service Center
Houston, TX
1,448 Reviews of Westside Lexus - Service Center
excellent Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. More
Courteous, "no problems" service I scheduled a service appointment, arranged for a loaner vehicle, and then brought our RX 350 in for its 45,000 mile service. It was a pleasure deali I scheduled a service appointment, arranged for a loaner vehicle, and then brought our RX 350 in for its 45,000 mile service. It was a pleasure dealing with Dave Haas, and everything related to this service experience was excellent! More
Excellent fast service Despite a glitch in the system making the appointment on line, Andrew pleasantly made my appointment for service on the phone. Service was fast and Despite a glitch in the system making the appointment on line, Andrew pleasantly made my appointment for service on the phone. Service was fast and efficient. Andrew was very helpful. More
Exemplary Jacob and colleagues were professional, knowledgeable, courteous and friendly. In particular, Jacob focused on the needs of the vehicle based on sched Jacob and colleagues were professional, knowledgeable, courteous and friendly. In particular, Jacob focused on the needs of the vehicle based on scheduled service, history, vehicle operation and age. He also anticipated questions related to costs and future service needs. Both very important to customers. More
Excellent service Friendly dealership. Great service Dept. I was seen right away. Very courteous. Chris Nemoto kept me informed while car was being serviced. I highly r Friendly dealership. Great service Dept. I was seen right away. Very courteous. Chris Nemoto kept me informed while car was being serviced. I highly recommend Westside Lexus. More
Excellent service and excellent communication throughout Dave was excellent and very professional. He communicated everything that was going on while our vehicle was in service. He was very thorough in exp Dave was excellent and very professional. He communicated everything that was going on while our vehicle was in service. He was very thorough in explaining the problems with our vehicle. More
55,000 Maintenance/Service They did an excellent job servicing my car and replaced battery that I knew needed replacing. All the employees were very nice and helpful. I would They did an excellent job servicing my car and replaced battery that I knew needed replacing. All the employees were very nice and helpful. I would highly recommend this dealership. Marilyn F. More
Amazing service Always a good experience dealing with Westside Lexus. Sales staff is fantastic. Love driving the car and hope to be driving it for many years to com Always a good experience dealing with Westside Lexus. Sales staff is fantastic. Love driving the car and hope to be driving it for many years to come. Service is always outstanding. More
expedient solution The technician identified the issue quickly and the repair was done efficiently. The problem was resolved to my satisfaction. I received a loaner car The technician identified the issue quickly and the repair was done efficiently. The problem was resolved to my satisfaction. I received a loaner car in a timely fashion. More
Excellent Service from Westside Lexus Mike Lorch and his Westside Lexus team consistently provide outstanding Service & Support. I've been associated with Mike for 20 years and he always g Mike Lorch and his Westside Lexus team consistently provide outstanding Service & Support. I've been associated with Mike for 20 years and he always goes out of his way to provide the best customer experience he can. Mike has earned my trust many times over and is the number one reason I continue to purchase my Lexus from Westside. My service advisor Josh Guerra is very knowledgeable. Josh always ensures nothing gets overlooked and always delivers my car on time, washed and in excellent condition. He's a great advisor. Great service across the board. Appreciate the entire experience from the Westside team. More