Westside Lexus - Service Center

100K SERVICE THOROUGH CHECKUP AND SERVICE WITH VERY NICE REP SCOTT BISSONNETT. ALWAYS SEEMS EXPENSIVE, BUT APPRECIATE THE LOANER. WAITING ON MOST RECENT RE THOROUGH CHECKUP AND SERVICE WITH VERY NICE REP SCOTT BISSONNETT. ALWAYS SEEMS EXPENSIVE, BUT APPRECIATE THE LOANER. WAITING ON MOST RECENT RECALL, WHICH ALWAYS SEEMS TO TAKE TOO LONG, BUT I BLAME THE MANUFACTURER AND NOT THE DEALER. More

Always quick to take care of my vehicle. Andrew Nagler has been our service advisor for some time now, and is always pleasant and looks out after our interest. We have 2 Lexus vehicles in ro Andrew Nagler has been our service advisor for some time now, and is always pleasant and looks out after our interest. We have 2 Lexus vehicles in routinely for service, and he knows us and our needs. There has never been a problem with any services. More

This is not your grandfather's dealership I remember when going to the dealership for service was most unpleasant. You had to leave your car, they overcharged you, no loaners ever, and they a I remember when going to the dealership for service was most unpleasant. You had to leave your car, they overcharged you, no loaners ever, and they assumed the customer was the least educated person on the planet. No more, at least not at Westside Lexus. They have a very nice waiting area, where you can sit and read, watch TV, or work while you wait for your car. If there is a problem with the repairs that will take longer than anticipated they have loaner cars available for you. The prices are reasonable. Perhaps you could find another shop that charges less but will they treat you like a valued customer, can you wait for your car, do they have a comfortable waiting area, will they do the work right the first time? We have always dealt with Laura Brown as our service advisor. She tells us what we need and does not pad the bill with a bunch of worthless extras or unneeded work. She is very professional. When it comes time to replace our car, we know exactly where to buy the next one and all because of their service department. More

30000 mile service Dropped my car off- lots of things at 30k service so took the courtesy car and was called when finished. Quickly taken care of and Laura Brown explain Dropped my car off- lots of things at 30k service so took the courtesy car and was called when finished. Quickly taken care of and Laura Brown explained everything and estimated the time required accurately. More

Professional, comfortable, quick! I have found Lexus Service to the best of any service department I have ever experienced. Extremely professional, polite, and friendly. I would cert I have found Lexus Service to the best of any service department I have ever experienced. Extremely professional, polite, and friendly. I would certainly recommend this dealer to my friends. More

Timely and painless! I usually wait while service is performed. The waiting area is very comfortable and set up in a way that allows me to work on computer or relax with m I usually wait while service is performed. The waiting area is very comfortable and set up in a way that allows me to work on computer or relax with magazine. Everyone is always very helpful and professional and my car is serviced in a timely manner. The complimentary car wash a very nice perk! More

Very well done. I was in the shop for 45 minutes. The fastest it has ever taken. I opted out of the car wash because I was in a hurry. I appreciated the fast and c I was in the shop for 45 minutes. The fastest it has ever taken. I opted out of the car wash because I was in a hurry. I appreciated the fast and competent service. More

Had major accident while on vacation. Check out car. My wife rear ended a pickup truck while in a rotary in Chatham, MA on July 3rd. Had to have car repaired there and transported home. Knew the radio My wife rear ended a pickup truck while in a rotary in Chatham, MA on July 3rd. Had to have car repaired there and transported home. Knew the radio wouldn't work and two front tires needed replacement but not sure what else needed attention. Westside performed a Fitness Inspection and found the replacement battery installed May 2016 by AAA improperly installed and essentially worthless. Everything else checked out OK, which was of considerable relief to my wife. More

Satisfied with the service that I received.Westside Lexus will be selected again for my vehicle service. This was my first time here at this location again sati with the service that I received.Westside Lexus will be selected again for my vehicle service. This was my first time here at this location again satisfied customer. More

Great Service Chris Nemoto is always professional and efficient. Never any problems. Enjoy working with him and the dealership makes it a pleasure to own a Lexus. Chris Nemoto is always professional and efficient. Never any problems. Enjoy working with him and the dealership makes it a pleasure to own a Lexus. More